Nicole Atkins and Rob Klaus Join Ownership Team of Unique Management Services
Unique Management Services, Inc is proud to announce that Nicole Atkins, Chief Executive Officer, and Rob Klaus, President, have become part owners of the company. This transition reflects Unique’s unwavering commitment to local ownership, community-focused values, and delivering unparalleled support to libraries. Nicole Atkins and Rob Klaus have been instrumental in guiding Unique Management Services … Continue reading “Nicole Atkins and Rob Klaus Join Ownership Team of Unique Management Services”
Chemeketa Cooperative Regional Library Service (OR) Launches MessageBee
The Salem, Oregon library consortium adds MessageBee Voice notifications to their existing Unique services Unique Management Services is proud to announce the launch of MessageBee for Chemeketa Cooperative Regional Library Service this week. Patrons will now begin receiving phone-based updates on their library transactions in three available languages, English, Spanish, and Russian. The Oregon capital … Continue reading “Chemeketa Cooperative Regional Library Service (OR) Launches MessageBee “
Contra Costa County Library (CA) launches MessageBee from Unique
The East San Francisco Bay area Library launches MessageBee email and voice services. Unique Management Services is proud to announce the launch of MessageBee for Contra Costa County Library this week. Patrons will now begin receiving attractive emails and automated phone calls to stay up to date regarding library transactions. Contra Costa County Library serves … Continue reading “Contra Costa County Library (CA) launches MessageBee from Unique”
Jackson County Library Services (OR) Launches MessageBee
The southwest Oregon library system adds all three MessageBee channels to their existing Unique services Unique Management Services is proud to announce the launch of MessageBee for Jackson County Library Services this week. Patrons will now begin receiving SMS, phone, and email notifications for their library transactions. The Oregon system is a longtime client of … Continue reading “Jackson County Library Services (OR) Launches MessageBee”
MessageBee expands to Australia with Brisbane City Council Library
Unique signs first Australian MessageBee customer, with the Queensland library now sending voice notifications Unique Management Services is proud to announce the launch of MessageBee for Brisbane City Council Library this week. Patrons will now begin receiving phone-based updates on their library transactions, such as hold and overdue notices. Brisbane is the capital of Queensland … Continue reading “MessageBee expands to Australia with Brisbane City Council Library”
Empowering Youth Through Engagement
Libraries as Catalysts for Youth Empowerment The Urban Libraries Council’s 2024 Creating Youth Opportunities Convening explored how libraries can empower youth, particularly those at risk, by fostering inclusion, mentorship, and skill development. Libraries are uniquely positioned to address challenges such as inequity, disengagement, and lack of safe spaces. Here are the key insights and strategies … Continue reading “Empowering Youth Through Engagement”
Staff Spotlight: Andy Harp
Meet Andy Harp, the Director of Customer Service at Unique Library and the backbone of what has become one of the most highly regarded customer service departments in the library industry. Over his 20-year tenure, Andy has been instrumental in shaping Unique’s “Library First” approach, ensuring that our solutions are tailored exclusively to the needs … Continue reading “Staff Spotlight: Andy Harp”
Wheaton Public Library (IL) launches MessageBee from Unique
The Greater Chicago area library system adds Email and SMS notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for Wheaton Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique and Wheaton … Continue reading “Wheaton Public Library (IL) launches MessageBee from Unique”
Arcadia Public Library (CA) launches MessageBee from Unique
The Los Angeles-area library system adds Email and SMS notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for Arcadia Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique has served Arcadia … Continue reading “Arcadia Public Library (CA) launches MessageBee from Unique”
St. Clair County Public Library (MI) launches MessageBee from Unique
The Michigan library system adds Email and phone notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for St. Clair County Library this week. Patrons will receive notifications from the library via email and phone notifications, creating a new channel for their patrons. Founded in 1917, SCCL … Continue reading “St. Clair County Public Library (MI) launches MessageBee from Unique”