Posts in Category: Blog Post

Staff Spotlight: Andy Harp

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Meet Andy Harp, the Director of Customer Service at Unique Library and the backbone of what has become one of the most highly regarded customer service departments in the library industry. Over his 20-year tenure, Andy has been instrumental in shaping Unique’s “Library First” approach, ensuring that our solutions are tailored exclusively to the needs … Continue reading “Staff Spotlight: Andy Harp”

Wheaton Public Library (IL) launches MessageBee from Unique

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The Greater Chicago area library system adds Email and SMS notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for Wheaton Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique and Wheaton … Continue reading “Wheaton Public Library (IL) launches MessageBee from Unique”

Arcadia Public Library (CA) launches MessageBee from Unique

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The Los Angeles-area library system adds Email and SMS notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for Arcadia Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique has served Arcadia … Continue reading “Arcadia Public Library (CA) launches MessageBee from Unique”

St. Clair County Public Library (MI) launches MessageBee from Unique

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The Michigan library system adds Email and phone notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for St. Clair County Library this week. Patrons will receive notifications from the library via email and phone notifications, creating a new channel for their patrons. Founded in 1917, SCCL … Continue reading “St. Clair County Public Library (MI) launches MessageBee from Unique”

OWWL Library System (NY) launches MessageBee SMS notifications from Unique.

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The upstate NY library adds MessageBee SMS notifications and joins the growing list of MessageBee users. Unique Library is proud to announce the start of MessageBee SMS for OWWL Library System in New York this week. The library system is a new client of Unique, and OWWL joins a growing number of libraries that are … Continue reading “OWWL Library System (NY) launches MessageBee SMS notifications from Unique.”

CLEVNET launches MessageBee from Unique

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The 47-system strong northern Ohio consortium launches circulation notices and marketing emails from MessageBee Unique Library is excited to announce that CLEVNET, a northern Ohio consortium of 47 library systems, has implemented MessageBee for email notifications. Patrons across CLEVNET will now receive circulation notices and marketing emails powered by the advanced MessageBee platform. CLEVNET is … Continue reading “CLEVNET launches MessageBee from Unique”

Corvallis-Benton County Public Library (OR) Launches MessageBee SMS, Phone, and Email service from Unique Management.

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The Oregon library system adds next-generation SMS messaging, email, and phone notifications to existing Material Recovery subscription Unique Library is proud to announce the addition of a full suite of MessageBee patron engagement platform for Corvallis-Benton County Public Library (CBCPL) this week. Patrons will receive 10-DLC compliant SMS notifications, attractive transactional and promotional newsletter-style emails, … Continue reading “Corvallis-Benton County Public Library (OR) Launches MessageBee SMS, Phone, and Email service from Unique Management.”

Cedar Park Public Library (TX) Launches Call Handling from Unique

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The Texas library will be offering live phone service to its patrons to interact with the library Unique Library announced the launch of call handling for Cedar Park Public Library this week. The service offers an innovative way for patrons to interact with the library without tying up staff with inquiries, while enhancing the patron … Continue reading “Cedar Park Public Library (TX) Launches Call Handling from Unique”

Hampton Public Library (VA) Launches MessageBee SMS, Phone, and Email service from Unique Management.

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The Virginia library system adds next-generation SMS messaging, email, and phone notifications. Unique Library is proud to announce the addition of a full suite of MessageBee patron engagement platform for Hampton Public Library in the Commonwealth of Virginia this week. Patrons will receive 10-DLC compliant SMS notifications, attractive transactional and promotional newsletter-style emails, as well … Continue reading “Hampton Public Library (VA) Launches MessageBee SMS, Phone, and Email service from Unique Management.”

Branch District Library (MI) launches MessageBee SMS notifications for their patrons.

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The southern Michigan library adds MessageBee SMS notifications to their existing Unique services.   Unique Library is proud to announce the addition of MessageBee notifications for Branch District Library this week. The six-branch system is adding SMS notifications for Hold and pre-overdue notices. Branch District Public Library has been a valued member of the Unique … Continue reading “Branch District Library (MI) launches MessageBee SMS notifications for their patrons.”