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Calvert Library Strengthens Suite of Unique Services

Calvert library has added Chat and Phone support by Unique, supplementing their existing Gentle Nudge and Print Notification subscriptions. The Washington D.C. area library has been a longtime Unique partner library, harnessing the power of Unique’s proven services for over 20 years. The four-branch system in historic Calvert County will now be able to reduce … Continue reading “Calvert Library Strengthens Suite of Unique Services”

Williamsburg Regional Library Adds Gentle Nudge

Williamsburg Regional Library has partnered with Unique to use Gentle Nudge to protect their materials in circulation. By adding the service, the three-branch library system will now keep a larger proportion of their materials in circulation, thanks to the third-party leverage that Unique brings to all of their clients. The Unique service also removes the … Continue reading “Williamsburg Regional Library Adds Gentle Nudge”

Addison Public Library Adds NCOA Address Verification

Addison Public Library has added Unique’s National Change of Address (NCOA)  Verification service starting in January 2022. The Chicagoland library is harnessing the service to eliminate the need to renew library cards, instead using the NCOA database to automatically update their patron database when patrons move from the area. “The reason for removing expiration dates … Continue reading “Addison Public Library Adds NCOA Address Verification”

How Dynamic Lists Can Help Your Library

When it comes to sending emails to your library’s users, it’s easy to paint every single patron with a broad brush – send everyone emails about everything. The problem is, if your patrons keep getting emails from your library that do not pertain to them, then they will stop opening and reading your messages. Dynamic … Continue reading “How Dynamic Lists Can Help Your Library”

Up Your Email Game With MessageBee Reporting

The MessageBee dashboard is the home for all features of Unique’s premier tool for libraries to communicate with their patrons. From the column on the left side of the dashboard you can access anything your library may need, including the Reports feature that can unlock a world of insights for your library.   The attractive … Continue reading “Up Your Email Game With MessageBee Reporting”

Garfield County Public Library District starts Gentle Nudge®

Unique is proud to announce that Garfield County Public Library District has started using Gentle Nudge® Material Recovery Service. By adding the flagship service from Unique, the Rifle, Colorado community library will keep their materials in circulation and available to their patrons. Gentle Nudge® by Unique will operate on behalf of the GCPLD to recover … Continue reading “Garfield County Public Library District starts Gentle Nudge®”

Manitowoc-Calumet Library System adds MessageBee Services

Unique is proud to announce that Manitowoc-Calumet Library System (MCLS) has implemented MessageBee to enhance its circulation communications including SMS, email, and phone notifications options. With MessageBee, MCLS will now be able to reach their patrons however is most convenient for the library user using consistent library specific branding . The MCLS are now able … Continue reading “Manitowoc-Calumet Library System adds MessageBee Services”

Jefferson County Public Library Adds Phone Support From Unique Management Services to Enhance Service For Patrons

To further support its patrons, the Jefferson County (Colorado) Public Library (Jeffco) recently partnered with Unique Management Services (Unique) to provide additional phone support via expanded hours. Support includes the ability to help with patron account questions along with any of the programs and services available through the Jeffco including online learning tools, e-materials, and community … Continue reading “Jefferson County Public Library Adds Phone Support From Unique Management Services to Enhance Service For Patrons”

HTML Email and Libraries – What You Need to Know

Did you know that email comes in two main formats – plain text and HTML? You may not be aware as almost any email in your inbox from an online retailer, social media website, or service is the HTML (or Hyper Text Markup Language) version as it is the standard for branding and professional communications. … Continue reading “HTML Email and Libraries – What You Need to Know”

Unique Announces New Awards Program Winners

Unique Management Services creates new awards program for high-impact libraries Libraries honored for providing vital services and keeping patrons in good standing JEFFERSONVILLE, Ind. (Sept. 15, 2021) – A new awards program is honoring libraries for their exceptional community impacts. Unique Management Services, based in Jeffersonville, Ind., created three awards to celebrate high-impact libraries for … Continue reading “Unique Announces New Awards Program Winners”