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Staff Spotlight: Nicole Atkins

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Nicole Atkins serves as the President and CEO of Unique Management Services. With a bachelor’s degree in business management from Indiana University Southeast, Nicole has dedicated 25 years to her role at Unique. She shares her life with her husband, Darryl, of 20 years, and their son, Darius, who will be attending Purdue University, Fort … Continue reading “Staff Spotlight: Nicole Atkins”

Nevada Library Cooperative launches MessageBee Phone notifications for their patrons.

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The western US system adds MessageBee phone notifications, joins Unique family of client libraries. Unique Library is proud to announce a new client to our growing list of libraries served. The Nevada Library Cooperative has added phone notifications for their patrons this month. The 12-branch system has locations across the Silver State, serving patrons in … Continue reading “Nevada Library Cooperative launches MessageBee Phone notifications for their patrons.”

Osceola Library System (FL) launches MessageBee Phone notifications for their patrons.

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The central Florida system adds MessageBee phone notifications, joins Unique family of client libraries. Unique Library is proud to announce a new client to our growing list of libraries served. Osceola Library System in the Orlando, Florida area has added phone notifications for their patrons this month. The six-branch system is adding phone notifications for … Continue reading “Osceola Library System (FL) launches MessageBee Phone notifications for their patrons.”

Napa County Library (CA) launches MessageBee SMS and phone notifications

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The California system adds 10-DLC compliant SMS and phone notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Napa County Library (CA) this week. Patrons will be able to respond to the library’s SMS notifications, creating an easy … Continue reading “Napa County Library (CA) launches MessageBee SMS and phone notifications”

Wichita Falls Public Library (TX) launches MessageBee SMS notifications from Unique

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The Texas library adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Wichita Falls Public Library (TX) this week. Patrons will receive next-generation compliant text messages and will be able to respond to the … Continue reading “Wichita Falls Public Library (TX) launches MessageBee SMS notifications from Unique”

Solano County Library (CA) Launches MessageBee SMS, Phone, and Email service from Unique Management.

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The California library system adds to their Material Recovery subscription, will utilize next-generation SMS messaging, email, and phone notifications. Unique Library is proud to announce the addition of a full suite of MessageBee patron engagement platform for Solano County Library in California this week. Patrons will receive 10-DLC compliant SMS notifications, attractive transactional and promotional … Continue reading “Solano County Library (CA) Launches MessageBee SMS, Phone, and Email service from Unique Management.”

Staff Spotlight: Teri Lynn Bullock

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  They say it’s people who make the company, and at Unique Management, this couldn’t be truer- especially when you meet team members like Teri Lynn Bullock. Teri Lynn, an esteemed Customer Service Account Manager, has been a pivotal part of our team for over 17 years, demonstrating not just excellence in her role but … Continue reading “Staff Spotlight: Teri Lynn Bullock”

CS Pro Tip: Understanding Bankruptcy Reports

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Understanding Bankruptcy Reports for Libraries For libraries that use Gentle Nudge from Unique, a situation that may arise is patrons filing for bankruptcy. While not an everyday occurrence, it requires a plan in place. Luckily, we have some tips for handling this. Bankruptcy filings by patrons can impact library operations and necessitate clear procedures for … Continue reading “CS Pro Tip: Understanding Bankruptcy Reports”

Bexley Public Library (OH) launches MessageBee Email and SMS for patrons

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The Columbus, Ohio area library adds email and 10-DLC compliant SMS notifications to existing services. Unique Library is proud to announce the addition of MessageBee email notifications and SMS notifications for Bexley Public Library (OH) this week. Bexley is a current MessageBee user, adding to their existing consortium email subscription. The public library is a … Continue reading “Bexley Public Library (OH) launches MessageBee Email and SMS for patrons”

Newport News Public Library System (VA) launches MessageBee SMS and phone notifications

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The Virginia System adds 10-DLC compliant SMS and phone notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Newport News Public Library System (VA) this week. Patrons will be able to respond to the library’s SMS notifications, creating … Continue reading “Newport News Public Library System (VA) launches MessageBee SMS and phone notifications”