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Kenton County Public Library (KY) launches MessageBee SMS notifications

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The 3-location system serving the Cincinnati metro area adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for Kenton County Public Library this week. Patrons will receive notifications from the library via SMS notifications, creating a … Continue reading “Kenton County Public Library (KY) launches MessageBee SMS notifications”

LS&S Consortium launches MessageBee SMS notifications

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The country-wide 25-member consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Library Systems & Services (LS&S) consortium this week. Patrons will receive notifications from the library via SMS notifications, creating a new … Continue reading “LS&S Consortium launches MessageBee SMS notifications”

Traverse des Sioux Library System (MN) launches MessageBee SMS notifications

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The 69-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Traverse des Sioux Library System (TdS) consortium this week. Patrons will receive native notifications from the library via SMS notifications, creating a … Continue reading “Traverse des Sioux Library System (MN) launches MessageBee SMS notifications”

Santa Clara County Library District (CA) launches MessageBee Phone notifications for their patrons.

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The Bay-area system adds MessageBee phone notifications, joins growing list of libraries using MessageBee. Unique Library is proud to announce a new client to our growing list of libraries using the innovative MessageBee platform. Santa Clara County Library District (SCCLD) area has added phone notifications for their patrons this month. The eight-branch system is adding … Continue reading “Santa Clara County Library District (CA) launches MessageBee Phone notifications for their patrons.”

NOBLE Consortium (MA) launches MessageBee SMS notifications

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The 25-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the NOBLE (North of Boston Library Exchange) consortium this week. Patrons will receive notifications from the library via SMS notifications, creating a new … Continue reading “NOBLE Consortium (MA) launches MessageBee SMS notifications”

Increasing Email Frequency: Finding the Balance for Effective Communication 

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The Potential for More Frequent Communication  Data from our recent webinar (New MessageBee Editor and Features) highlighted an interesting trend: while 42% of libraries send marketing/outreach emails monthly, 19% send emails 2-3 times per week. This indicates a significant opportunity for those libraries currently sending less frequent emails to consider increasing their communication frequency.  The … Continue reading “Increasing Email Frequency: Finding the Balance for Effective Communication “

Why Your Library Needs a Privacy Policy for SMS Messaging

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As part of recent changes in SMS and text messaging regulations, we have observed that several libraries want to send text messages but are unable to do so due to the lack of a privacy policy. Without a comprehensive privacy policy, applications for text messaging services may be denied by carriers. To prevent delays and … Continue reading “Why Your Library Needs a Privacy Policy for SMS Messaging”

Material Recovery with Preferred Names

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Lately, Unique staff have received many inquiries about preferred names, and whether Unique can use a patron’s preferred name or legal name only. Although we recommend submitting new patron accounts with their legal names, Unique can still open and pursue an account with a preferred name. Unique will always use the name that is submitted … Continue reading “Material Recovery with Preferred Names”

Woodruff Community Library (AZ) Launches Material Recovery from Unique

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Woodruff Community Library of Navajo County District and Member libraries in northeast Arizona has started Material Recovery service from Unique. It is the first time that the library has worked with the Jeffersonville, Indiana company, and is among over 50 libraries in the state of Arizona to use Unique Management to improve their patron experience. … Continue reading “Woodruff Community Library (AZ) Launches Material Recovery from Unique”

Evergreen Indiana Consortium launches MessageBee SMS notifications

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The 130-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Indiana Evergreen consortium this week. Patrons will receive notifications from the library via SMS notifications, creating a new channel for their patrons. Evergreen … Continue reading “Evergreen Indiana Consortium launches MessageBee SMS notifications”