Webinars

Webinars

Unique Library

Webinars

Partnering with some of the most insightful leaders within the library family, Unique reviews and analyzes current events and industry trends to identify new methods to improve the patron experience and enhance library operations

Automated Borrower Tools | Register and Renew Patron Cards Seamlessly

Fine Free Material Recovery | Recover Overdue Materials and Unblock Patrons

Patron Services | New and Inclusive Ways to Serve All Patrons

New Mover | Bring New Residents into the Library

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Patron Services | Solving for pain points

MessageBee New Features

MessageBee Webinar | New MessageBee Features

Patron Services Webinar

Patron Services Webinar | Unique’s Secret to Great Patron Service

MessageBee Success Story | How Stockton-San Joaquin County Improved their Communication

Quality Assurance for Patron Service | Unique Webinar

Email Notification – Your Library’s Untapped Resource to Drive Patron Engagement

Library Service During COVID | Unique Webinar

Virtual E-Media Support Resources and Best Practices

Material Recovery – Fines Free and COVID Effects

Restarting Post Covid – A Look at How Libraries are Reintroducing Services and Supporting Staff

How can Unique help your library be an essential resource?

Unique streamlines library processes allowing your staff to stretch and provide service like never before. See how today by starting with a quick, no-risk discussion with our team.

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Explore All Services

Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Boost Circulation

Fine-Free Gentle Nudge

Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.

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Patron Communication

MessageBee

Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

SMSPhoneEmail
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Frontline Support

Patron Services

Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

PhoneChat
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Grow Membership

New Mover Service

Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.

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Protect Collections

Material Recovery

Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.

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Streamline Registration

Verified Borrower Registration

Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.

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Reduce Staff Workload

Automated Borrower Renewal

Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.

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Library Solutions

Explore All Services

Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.

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