The complete patron communication tool for today's libraries
Email | Phone | SMS
One tool, endless possibilities
MessageBee has three different ways to communicate with your patron base. SMS alerts get in front of more of your patrons with simple and understandable messaging. MessageBee email takes boring and confusing ILS-generated email notifications and turns it into a patron engagement tool with a simple drag-and-drop design. Phone notifications from MessageBee means that your patrons that prefer the personal touch of a recorded or voice-to-text phone message still can get their updates.
With MessageBee SMS, sending transactional notifications to your patrons is a set-and-forget task.
Unique maximizes deliverability for communicating in the most convenient way.
Transform your emails into an engaging marketing tool.
Email is the #1 preferred method of communication among library patrons. MessageBee makes email effective with customized, easy-to-use templates.
Customized email templates made with your library in mind.
MessageBee puts the power of communicating with patrons back into the hands of the library and away from the ILS. No more limitations on wording, color, or design of your holds, pre-due/courtesy, overdue, bill or welcome email notices. Engage with the patron on your terms with your library brand.
Customized Subject Line
Make the email subject stand out including emoji support.
HTML templates designed to fit your brand. No coding required.
Drive social media traffic with direct links in message.
Market Library Activities
Use email to market library activities such as summer reading, classes or special events.
Optimize For Mobile
Make your emails look great on all device platforms.
See your email success with metrics such as Delivery Rate, Open Rate, and Click-Thru Rate.
Simplify your SMS notification process while making them more usable for patrons.
Connect with patrons however they prefer. Ultra-visible SMS notifications can be sent from a library-specific number with clear messaging and links for interactivity.
ILS-generated SMS Notifications
- Extraneous text
- Lacks clear messaging
- Generic text for all types of notification
SMS Notifications with MessageBee
- Clear message right away
- Patrons can reply to SMS messages
- Library-specific phone number
- Transaction-specific messaging
For patrons that prefer phone notifications, MessageBee phone offers the best solution.
Get rid of servers and endless wires
With voice-to-text or recorded message options, MessageBee phone offers the simplest and most effective phone notification solution for your library.
Library-specific phone number
Having a local number for your library means that patrons know it’s a local number calling them and are less likely to ignore the call. A library-specific number also enables patrons to call back to their local library easily.
Multiple language option
MessageBee draws from the ‘preferred language’ field in your library’s ILS and automatically sends messages in the patron’s preferred language.
Text-to-speech or recorded message
Send automated messages without any staff input or record a message for patrons yourself.
No library-based equipment
Unique hosts all telephony equipment and servers for sending phone calls. No more headaches with delivery or spam listings.
Listen to these sample phone notices
Want to see how MessageBee can work for your library?
Request a free sample MessageBee email with your library’s custom branding and marketing.