New Mover Service

New Mover Service

New Mover Service

Welcome new residents to your library

Reach new residents with a postcard about your library

Reaching new patrons moving into your library’s service area be a challenge. These are potential new patrons that may not know all the great things your library offers. Unique’s New Mover Mailer service provides an simple solution to this complicated problem by identifying these new residents and mailing them a postcard within weeks of moving into the service area.

New Mover Case Study: Westerville Public Library

Read more in this Case Study

Design your own postcard with help from Unique

As part of the New Mover Service, Unique will work with your library to design a customized postcard with whatever you want to highlight about your library. Once you come up with a design, Unique takes it from there and automatically sends out your postcards every month.

Unique Automatically Sends Postcards to New Residents

Using the National Change of Address Database, Unique sends postcards to new residents in your service area. Whether by zip code or geo-coded shapefiles, Unique can precisely match your service area and send quarterly postcards on behalf of your library to the service area that you designate.

New mover image
New mover image

Want to see what our New Mover Service can bring to your library?

Are there underserved parts of your service area you’d like to reach out to? How are you informing new community members of their library resources? This custom service is another example of Unique furthering the strategic initiatives of our partner libraries. Contact us today to chat about how Unique can help with your new patron engagement.

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New Mover Resources

Turn New Residents Into New Patrons

Explore guides, best practices, examples, and educational resources designed to help your library connect with new residents and build lasting community engagement.

Welcome New Neighbors with Unique's New Mover Service
Featured Article

Welcome New Neighbors with Unique's New Mover Service

Learn how libraries can create a memorable first impression by reaching new residents with personalized postcards. Discover how targeted outreach can turn new community members into lifelong library patrons.

From Postcard to Patron
Strategy Guide

From Postcard to Patron

Explore practical ways to benchmark campaign success, track engagement, measure registrations, and optimize your New Mover outreach program for maximum impact.

New Mover Frequently Asked Questions
FAQ Resource

New Mover FAQ

Everything you need to know about New Mover Service, including how the process works, postcard examples, mailing schedules, service area targeting, and reporting capabilities.

Watch the New Mover Webinar
On-Demand Webinar

Watch the New Mover Webinar

See how libraries are using New Mover Service to reach new residents, increase awareness of library offerings, and build stronger connections within their communities.

Explore Our Services

Solutions Built for Modern Libraries

From patron communication to material recovery, Unique provides library-focused services that reduce staff workload and create better experiences for patrons.

Fine-Free Material Recovery

Recover long-overdue library materials without relying on traditional overdue fines. Fine-Free Gentle Nudge helps return items to circulation while preserving patron dignity and goodwill.

Material Recovery

Recover overdue materials, fines, and fees while keeping the patron relationship at the center of every interaction. Gentle Nudge combines respectful outreach with an efficient, automated process.

New Mover Service

Introduce new residents to everything their local library has to offer with automated, targeted postcards. Unique manages the mailing process after your library selects its postcard design.

MessageBee

Bring patron notices and marketing communications together in one customizable platform. MessageBee helps libraries communicate through branded email, clear SMS alerts, and accessible phone notifications.

Patron Services

Extend high-quality patron support beyond the walls of your library with professional phone and web chat assistance. Unique handles routine questions so library staff can focus on high-value, in-person service.

Verified Borrower Registration

Give eligible patrons a faster path to library access through automated online registration and identity verification. MessageBee verifies patron information and service-area eligibility while reducing manual work for staff.

Automated Borrower Renewal

Keep eligible library cards active without requiring patrons or staff to complete a repetitive manual process. Automated Borrower Renewal verifies residency and renews qualified accounts on a recurring basis.

Find the Right Solution

Explore All Unique Services

Discover communication, automation, material recovery, and patron support solutions designed specifically for libraries. See how Unique can help your team spend less time on routine processes and more time serving the community.