Analytics to understand and measure success.
Unique offers unmatched transparency for our clients to both serve your patrons and also measure your progress. Click the corresponding portal link below to login to the service portal.
Patron Service Portal
Unique’s Patron Services Solutions – call center and webchat – reduce workloads for managers and frontline staff all while serving library patrons at the highest level.
Supercharge user engagement by enhancing your library notices including custom wording & design, branding, and marketing. Analytics included.
Material Recovery Portal
Recover materials and clear patron accounts to allow them to return to the library as a user in good standing with Unique’s Gentle Nudge® Process.
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Unique can reduce workloads for managers and frontline staff, which in turn increases in-house efficiency. Think about the impact on your day-to-day operations if your staff is freed from daily interruptions.