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Catch up on the latest news, product updates, promotions, and more from the leader in library patron service.

Lake County Public Library (IN) launches MessageBee SMS from Unique

Unique Library is proud to announce the addition of MessageBee notifications for Lake County Public Library (LCPL) in northern Indiana this week. The public library is adding MessageBee SMS to their existing NCOA Address Verification Service.

Panhandle Public Library Cooperative System (FL) partners with Unique Management to boost patron experience

PPLCS starts Material Recovery, joins Unique Management’s growing family of libraries served. Unique Management Services has implemented and began our industry-leading Material Recovery service with Panhandle Public Library Cooperative System this week. The service will work to reduce the amount of outstanding overdue materials, while courteously reminding patrons of their commitment to their library.

Mid-Columbia Library System (WA) launches SMS notifications

Unique Library is proud to announce the addition of MessageBee notifications for the Mid-Columbia Library System in Washington this week. The 13-branch system is adding SMS notifications for E-Receipts, Hold Notice, Overdue Notices, Card Expiration, Auto-Renewal, and Pre-Overdue alerts.

King County (WA) launches SMS and Email notifications for their patrons

The 50-branch library system is launching MessageBee courtesy notices via Email and SMS to their patrons to notify them of hold expirations. Unique Library is proud to announce the addition of MessageBee Email and SMS notifications for King County Library System in Seattle, Washington.

Ventura County Library (CA) launches Live Chat

The California library will be offering live, staffed chat to its patrons to interact with the library from any web-enabled device. Unique Library announced the launch of Live Chat for Ventura County Library this week.

Sonoma Public Library launches MessageBee Email, SMS, and Voice Services

Unique Library announced the launch of MessageBee for Sonoma Public Library this week. The innovative messaging solution offers customizable notifications for email, SMS, and phone voicemail for their patrons.

Oshawa Public Libraries launches MessageBee Email, SMS, and Voice Services.

Unique Library announced the launch of MessageBee for Oshawa Public Libraries this week. The innovative messaging solution offers customizable notifications for email, SMS, and phone voicemail for patrons of the Ontario, Canada library system.

Cooperative Computer Services launches MessageBee SMS

Unique Library announced the launch of MessageBee for Cooperative Computer Services (CCS) this week. The innovative messaging solution offers customizable library-specific notifications for email and SMS. CCS joins the SWAN library consortium to be the second collection of libraries to implement MessageBee SMS in the Chicagoland area this year.

SWAN Library Consortium Launches MessageBee Systemwide

The Chicagoland area library consortium has gone live with MessageBee at each of their 100+ locations.

Unique Management Services announced the live launch of MessageBee for SWAN Library Services on Tuesday. The innovative messaging solution offers customizable branch-level notifications for email and SMS.

Pueblo City-County Library District (CO) Returns to Unique after Material Recovery hiatus.

Pueblo City-County Library District of Colorado (PCCLD) has restarted Gentle Nudge Material Recovery Service from Unique. Serving a base of 170,000 residents in south-central Colorado, the library district had been a Material Recovery client of Unique’s from 1998 up until 2018.

Westerville Public Library (OH) Launches Call Handling with Unique

Westerville Public Library has expanded its partnership with Unique Management by adding Call Handling Support as part of Unique’s Virtual Patron Support service. The library has over 113,000 card holders serving patrons in Westerville, parts of Columbus, northeast Franklin County and southern Delaware County in Ohio.

Ramapo Catskill Library System Goes Live With Unique’s MessageBee Platform

This 46 New York state library consortium SirsiDynix Symphony group is using MessageBee to send location specific, branded circulation email notices for its member libraries. Read more about how the large group of libraries is using the transformative Unique service.

Mount Laurel Library Adds MessageBee to Existing Services

Mount Laurel Library of southern New Jersey has added MessageBee to their existing Material Recovery services. The single-location library was recently named as the busiest municipal library in south Jersey and has been a Unique client library for over two decades.

Calvert Library Strengthens Suite of Unique Services

Calvert library has added Chat and Phone support by Unique, supplementing their existing Gentle Nudge and Print Notification subscriptions. The Washington D.C. area library has been a longtime Unique partner library, harnessing the power of Unique’s proven services for over 20 years.

Williamsburg Regional Library Adds Gentle Nudge

Williamsburg Regional Library has partnered with Unique to use Gentle Nudge to protect their materials in circulation. By adding the service, the three-branch library system will now keep a larger proportion of their materials in circulation, thanks to the third-party leverage that Unique brings to all of their clients.

Garfield County Public Library District starts Gentle Nudge®

Unique is proud to announce that Garfield County Public Library District has started using Gentle Nudge® Material Recovery Service. By adding the flagship service from Unique, the Rifle, Colorado community library will keep their materials in circulation and available to their patrons.

Jefferson County Public Library Adds Phone Support From Unique Management Services to Enhance Service For Patrons

To further support its patrons, the Jefferson County (Colorado) Public Library (Jeffco) recently partnered with Unique Management Services (Unique) to provide additional phone support via expanded hours.

Manitowoc-Calumet Library System adds MessageBee Services

“This has been one of the easiest setups of a new product in over 10 years that I have been with the library system.” -Rebecca Scherer, Director, Manitowoc-Calumet Library System

Unique Announces New Awards Program Winners

A new awards program is honoring libraries for their exceptional community impacts. Unique Management Services, based in Jeffersonville, Ind., created three awards to celebrate high-impact libraries for providing vital services, protecting public assets and keeping patrons in good standing. 

Dearborn Public Library Chooses MessageBee

Unique is proud to announce that Dearborn Public Library has implemented MessageBee to enhance its circulation communications and support the library’s overall marketing efforts. DPL leads the way as Horizon libraries now have access to MessageBee’s circulation notices. 

How can Unique help your library be an essential resource?

Unique streamlines library processes allowing your staff to stretch and provide service like never before. See how today by starting with a quick, no-risk discussion with our team.

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