The Kansas library adds next-generation SMS notifications to existing Unique Services
Unique Management Services is proud to announce the launch of MessageBee for Manhattan Public Library this week. Subscribed patrons will now begin receiving SMS notifications for their library transactions.
The Kansas library has been a Unique client for over a quarter century, with a longtime commitment to material recovery since 1999. Nearby Wichita Public Library also recently added call handling services from Unique.
MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies across multiple channels. Easily understandable clear voicemails made MessageBee a great choice for Manhattan Public Library. MessageBee also integrated well with Polaris, the library’s ILS.
Key features of MessageBee include:
- Simple set-and-forget: Once integrated, MessageBee automatically sends patrons updates on their library transactions, like holds, pre-due, and overdue notices.
- Multiple language support: Send any notifications in either Spanish or English, whatever the patron indicates on their ILS profile.
- Superior Deliverability: Unique is on the cutting edge of patron notifications, and our notifications offer an upgrade on deliverability vs ILS-generated notifications.
Explore All Services
Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
Explore Recovery →
MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
Learn More →
Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
Learn More →
Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
Learn More →
Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
Learn More →
Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
View Every Solution →

