Posts in Category: Uncategorized

Osceola Library System (FL) launches MessageBee Phone notifications for their patrons.

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The central Florida system adds MessageBee phone notifications, joins Unique family of client libraries. Unique Library is proud to announce a new client to our growing list of libraries served. Osceola Library System in the Orlando, Florida area has added phone notifications for their patrons this month. The six-branch system is adding phone notifications for … Continue reading “Osceola Library System (FL) launches MessageBee Phone notifications for their patrons.”

Bexley Public Library (OH) launches MessageBee Email and SMS for patrons

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The Columbus, Ohio area library adds email and 10-DLC compliant SMS notifications to existing services. Unique Library is proud to announce the addition of MessageBee email notifications and SMS notifications for Bexley Public Library (OH) this week. Bexley is a current MessageBee user, adding to their existing consortium email subscription. The public library is a … Continue reading “Bexley Public Library (OH) launches MessageBee Email and SMS for patrons”

Newport News Public Library System (VA) launches MessageBee SMS and phone notifications

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The Virginia System adds 10-DLC compliant SMS and phone notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Newport News Public Library System (VA) this week. Patrons will be able to respond to the library’s SMS notifications, creating … Continue reading “Newport News Public Library System (VA) launches MessageBee SMS and phone notifications”

Unique Management promotes Melissa Fenton to Director of Library Communication Services

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Fenton will oversee MessageBee and Patron Service umbrellas, continue to develop industry-leading tools for libraries Melissa Fenton, a veteran of the library industry, has been appointed Director of Library Communication Services at Unique Management. The new role will allow her to continue providing client libraries with the best service possible, while bringing added expertise to … Continue reading “Unique Management promotes Melissa Fenton to Director of Library Communication Services”

Pennsylvania Integrated Library System (PA) launches MessageBee SMS consortium-wide

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The Pennsylvania consortium adds 10-DLC compliant SMS notifications to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Pennsylvania Integrated Library System (PaILS) across Pennsylvania this week. The public library consortium is starting their first Unique service. Pennsylvania Integrated Library System … Continue reading “Pennsylvania Integrated Library System (PA) launches MessageBee SMS consortium-wide”

Bridges Library System (WI) launches SMS notifications for their patrons this week.

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The southeastern Wisconsin 24-branch system starts their first service with Unique Management. Unique Library is proud to announce the addition of MessageBee notifications for the Bridges Library System near the Milwaukee area in Wisconsin this week. The system includes locations in Waukesha and Jefferson Counties, and utilizes the Polaris ILS. MessageBee is a powerful and … Continue reading “Bridges Library System (WI) launches SMS notifications for their patrons this week.”

Ventura County Library (CA) launches Live Chat this week.

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The California library will be offering live, staffed chat to its patrons to interact with the library from any web-enabled device. Unique Library announced the launch of Live Chat for Ventura County Library this week. The service offers an innovative way for patrons to interact with the library without tying up staff with inquiries, while … Continue reading “Ventura County Library (CA) launches Live Chat this week.”

King County (WA) launches SMS and Email notifications for their patrons this week.

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The 50-branch library system is launching MessageBee courtesy notices via Email and SMS to their patrons to notify them of hold expirations. Unique Library is proud to announce the addition of MessageBee Email and SMS notifications for King County Library System in Seattle, Washington.  The library has been a customer of Unique since 1999, adding … Continue reading “King County (WA) launches SMS and Email notifications for their patrons this week.”

Thanks for coming to the Directors’ Summit 2023!

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We’d like to take a moment to thank everyone who came to the Library Journal’s Directors’ Summit this year in Houston. We had a great event and enjoyed interacting with leadership from libraries across the country. In particular, we’d like to thank the folks at the Library Journal and Houston Public Library for hosting us … Continue reading “Thanks for coming to the Directors’ Summit 2023!”

New changes to MessageBee portal now live!

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  We have been working hard to improve our portal and are excited to share it with you. Starting next week when you log into the MessageBee portal you will be given the option to utilize the beta version of our new and improved MessageBee portal. To start, this new version contains just the reporting … Continue reading “New changes to MessageBee portal now live!”