Increasing Email Frequency: Finding the Balance for Effective Communication
The Potential for More Frequent Communication Data from our recent webinar (New MessageBee Editor and Features) highlighted an interesting trend: while 42% of libraries send marketing/outreach emails monthly, 19% send emails 2-3 times per week. This indicates a significant opportunity for those libraries currently sending less frequent emails to consider increasing their communication frequency. The … Continue reading “Increasing Email Frequency: Finding the Balance for Effective Communication “
Material Recovery with Preferred Names
Lately, Unique staff have received many inquiries about preferred names, and whether Unique can use a patron’s preferred name or legal name only. Although we recommend submitting new patron accounts with their legal names, Unique can still open and pursue an account with a preferred name. Unique will always use the name that is submitted … Continue reading “Material Recovery with Preferred Names”
CW MARS Consortium (MA) launches MessageBee SMS notifications
The 187-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Central and Western Massachusetts Automated Resource Sharing (CW MARS) consortium this week. Patrons will receive notifications from the library via SMS notifications, … Continue reading “CW MARS Consortium (MA) launches MessageBee SMS notifications”
Staff Spotlight: Tori Roberts
Who is Tori Roberts? Tori studied English at Austin Peay State University in Clarksville, Tennessee. She went on to marry her high school sweetheart, with whom she’s been together with for 12 years. She is a mother to her 8-year-old daughter and her pets, a Boxer-Boston terrier named Russ, and her gray tabby cat … Continue reading “Staff Spotlight: Tori Roberts”
Staff Spotlight: Kelsy Heffley
About Kelsy Kelsy Heffley has been a devoted member of the Unique family for over 14 years. She embodies Unique’s values of dedication and versatility. When she’s not busy with her role at Unique, Kelsy enjoys the company of her husband, two kids, and her family’s pets. Kelsy and her family love their time outdoors, whether … Continue reading “Staff Spotlight: Kelsy Heffley “
Osceola Library System (FL) launches MessageBee Phone notifications for their patrons.
The central Florida system adds MessageBee phone notifications, joins Unique family of client libraries. Unique Library is proud to announce a new client to our growing list of libraries served. Osceola Library System in the Orlando, Florida area has added phone notifications for their patrons this month. The six-branch system is adding phone notifications for … Continue reading “Osceola Library System (FL) launches MessageBee Phone notifications for their patrons.”
Bexley Public Library (OH) launches MessageBee Email and SMS for patrons
The Columbus, Ohio area library adds email and 10-DLC compliant SMS notifications to existing services. Unique Library is proud to announce the addition of MessageBee email notifications and SMS notifications for Bexley Public Library (OH) this week. Bexley is a current MessageBee user, adding to their existing consortium email subscription. The public library is a … Continue reading “Bexley Public Library (OH) launches MessageBee Email and SMS for patrons”
Newport News Public Library System (VA) launches MessageBee SMS and phone notifications
The Virginia System adds 10-DLC compliant SMS and phone notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Newport News Public Library System (VA) this week. Patrons will be able to respond to the library’s SMS notifications, creating … Continue reading “Newport News Public Library System (VA) launches MessageBee SMS and phone notifications”
Unique Management promotes Melissa Fenton to Director of Library Communication Services
Fenton will oversee MessageBee and Patron Service umbrellas, continue to develop industry-leading tools for libraries Melissa Fenton, a veteran of the library industry, has been appointed Director of Library Communication Services at Unique Management. The new role will allow her to continue providing client libraries with the best service possible, while bringing added expertise to … Continue reading “Unique Management promotes Melissa Fenton to Director of Library Communication Services”
Pennsylvania Integrated Library System (PA) launches MessageBee SMS consortium-wide
The Pennsylvania consortium adds 10-DLC compliant SMS notifications to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Pennsylvania Integrated Library System (PaILS) across Pennsylvania this week. The public library consortium is starting their first Unique service. Pennsylvania Integrated Library System … Continue reading “Pennsylvania Integrated Library System (PA) launches MessageBee SMS consortium-wide”