Your Patrons Are Waiting. Did the Text Message Actually Get There?
Picture this: A patron has been waiting weeks for a popular title, and the hold finally becomes available. The library sends a text notification and places the item on the hold shelf, just as it has done thousands of times before. There’s only one problem: the patron never receives the text. A few days later, … Continue reading “Your Patrons Are Waiting. Did the Text Message Actually Get There?”
The Future of Library Communications: Why SMS Solutions Like MessageBee Are Essential
AT&T recently announced that as of June 17, 2025, it will discontinue its email-to-text and text-to-email services (AT&T Support). This decision is a major shift for organizations like libraries still rely on outdated email-to-SMS gateways to send text notifications. If you don’t know what kind of protocol your library is using, it most likely is … Continue reading “The Future of Library Communications: Why SMS Solutions Like MessageBee Are Essential”
MessageBee Text Message – An Overview
In the contemporary age of communication, libraries need an effective means to stay connected with their patrons. They need to provide transactional notifications promptly and reliably, but with the least possible hassle. This is where MessageBee, a complete patron communication tool, comes to the rescue. Among its many communication capabilities, MessageBee’s text messaging feature, also … Continue reading “MessageBee Text Message – An Overview”
