Your Patrons Are Waiting. Did the Text Message Actually Get There?
Picture this: A patron has been waiting weeks for a popular title, and the hold finally becomes available. The library sends a text notification and places the item on the hold shelf, just as it has done thousands of times before. There’s only one problem: the patron never receives the text. A few days later, … Continue reading “Your Patrons Are Waiting. Did the Text Message Actually Get There?”
Every Message, Every Patron, One Place
Library communication can be complicated. Between email newsletters, SMS alerts, voice notifications, and reporting, staff often spend more time learning and switching between systems than actually connecting with a patron. MessageBee solves that by putting everything in one place. Alerts, marketing campaigns, and reporting all live in a single platform, synced with your ILS. Staff … Continue reading “Every Message, Every Patron, One Place”
