Unique Successfully Completes SOC 2 Type 1 Examination

Unique Management Services is proud to announce the successful completion of its SOC 2 Type 1 examination.

SOC 2 (Systems and Organization Controls 2) is a widely recognized data security auditing framework developed by the American Institute of Certified Public Accountants.

Libraries depend on trusted technology partners to help protect sensitive information while delivering reliable services to staff and patrons. As cybersecurity requirements and vendor risk assessments become increasingly important, libraries need confidence that the companies they work with take data security seriously.

This milestone reflects Unique’s ongoing investment in security, transparency, and the protection of customer and patron information. Most importantly, it provides libraries with independent validation that the controls and processes designed to safeguard data have been evaluated by a third party.

What Is a SOC 2 Type 1 Examination?

A SOC 2 Type 1 examination evaluates whether an organization’s security controls are appropriately designed to meet established trust and security objectives at a specific point in time.

The examination reviews controls related to:

• Access to customer information
• Data protection and retention practices
• System security and availability
• Risk management processes
• Operational procedures and oversight

In simple terms, a SOC 2 Type 1 examination confirms that a company has implemented security processes and controls intended to help protect customer data.

Why Unique Pursued SOC 2 Compliance

Libraries face growing expectations around privacy, cybersecurity, and vendor risk management. Procurement teams, IT departments, and library leadership are increasingly asked to assess how technology providers collect, store, and protect sensitive information.

Unique pursued a SOC 2 examination because we believe trust should be earned through transparency, accountability, and continuous improvement.

Protecting information isn’t simply a technical requirement. It is part of our responsibility as a trusted partner serving libraries throughout North America. Learn more about /about-us.

What This Means for Libraries

Successfully completing a SOC 2 Type 1 examination provides independent validation that Unique has implemented controls designed to support the security and protection of information entrusted to us.

For libraries, this means additional confidence that security is integrated into how we:

• Develop products and services
• Support customers
• Manage data
• Maintain operational processes
• Evaluate risks and security controls

A successful SOC 2 review demonstrates a commitment to maintaining the policies, oversight, and security practices necessary to help safeguard information.

Libraries using /solutions can have additional confidence that security remains a core consideration in how we operate and support our customers.

Security Is Part of Our Commitment to Service

At Unique, security is not a standalone initiative.

It is part of a broader commitment to transparency, customer service, and the trust libraries place in us every day.

As libraries continue expanding digital services, online resources, and technology ecosystems, we remain focused on delivering solutions that support operational excellence while helping protect the communities our customers serve. This commitment aligns with widely recognized cybersecurity best practices such as the NIST Cybersecurity Framework.

“Trust has always been at the center of our relationships with libraries. Successfully completing our SOC 2 Type 1 examination reflects the work we’ve done to strengthen our security practices and demonstrates our commitment to protecting library and patron information. This successful examination is a part of our ongoing commitment to our customers and the communities they serve.”

Rob Klaus
President, Unique Management Services

“From the top down, Unique emphasizes exceptional client service, creative problem-solving, and security-first thinking. My team embodies this by remaining innovative while rigorously evaluating the security implications of every decision. From infrastructure design to client support, we balance delivering the best solutions with maintaining a security-conscious mindset. Our successful SOC 2 Type 1 audit validates years of dedication to these principles and confirms that our approach is working.”

Will Berger
Director of IT, Unique Management Services

Continuing Our Security Journey

The completion of our SOC 2 Type 1 examination represents another step in Unique’s ongoing investment in data security and operational excellence.

Libraries have trusted Unique to support critical services for decades, and we remain committed to earning that trust every day. As security expectations evolve, we will continue strengthening our processes, improving transparency, and helping libraries protect both their operations and their communities.

To learn more about Unique and our commitment to secure, reliable library services, /contact-us.