Empowering Youth Through Engagement
Libraries as Catalysts for Youth Empowerment The Urban Libraries Council’s 2024 Creating Youth Opportunities Convening explored how libraries can empower youth, particularly those at risk, by fostering inclusion, mentorship, and skill development. Libraries are uniquely positioned to address challenges such as inequity, disengagement, and lack of safe spaces. Here are the key insights and strategies … Continue reading “Empowering Youth Through Engagement”
Staff Spotlight: James Walters
Meet James Walters James Walters, a Tulsa native, graduated from Oklahoma Baptist University in 2016 with a degree in Bible Studies. After marrying his wife Natalie, the couple moved to the Louisville area, where they are now busy raising their one-year-old daughter. Outside of work, James enjoys funk music and old video games, combining his … Continue reading “Staff Spotlight: James Walters”
Gaston County Public Library (NC) Launches MessageBee from Unique
The 10-location North Carolina system has launched MessageBee SMS and Phone service Unique Management Services is proud to announce the launch of MessageBee SMS and Phone Notifications for Gaston County Public Library this week. Patrons will begin receiving updates on their library transactions via 10-DLC compliant text message. MessageBee SMS represents an upgrade on legacy … Continue reading “Gaston County Public Library (NC) Launches MessageBee from Unique”
Shasta Public Library (CA) Expands Unique Services
The California library system adds MessageBee Phone to their extensive suite of Unique Services Unique Management Services is proud to announce the addition of MessageBee Phone Notifications for Shasta Public Library this week. Patrons have been receiving SMS notifications from the library since September, and the library has now expanded into a new MessageBee channel … Continue reading “Shasta Public Library (CA) Expands Unique Services”
Allen County Public Library (IN) launches MessageBee from Unique
The northeast Indiana county-wide library system adds SMS notifications to their existing Unique services Unique Management Services is proud to announce the launch of MessageBee for Allen County Public Library this week. Patrons will now begin receiving next-generation SMS notifications from the library, upgrading from the previous ILS-generated notifications. Unique and Allen County Public Library … Continue reading “Allen County Public Library (IN) launches MessageBee from Unique”
Indiana Evergreen Consortium adds MessageBee Voice Consortium-wide
The statewide system will begin sending automated voice notifications to patrons this week Unique Management Services is proud to announce the launch of MessageBee Phone for Indiana Evergreen Library Consortium. The system has successfully been using MessageBee for SMS notifications since June, and patrons will now receive phone-based updates on their library transactions. Indiana Evergreen … Continue reading “Indiana Evergreen Consortium adds MessageBee Voice Consortium-wide”
Corpus Christi Public Libraries (TX) launches MessageBee from Unique
The south Texas library system upgrades their SMS notification solution, introduces next-generation deliverability solution. Unique Management Services is proud to announce the launch of MessageBee for Corpus Christi Public Libraries. Patrons will receive notifications from the library via next-generation 10-DLC SMS notification, with notices like predue, hold, and overdue instances. MessageBee is a powerful and … Continue reading “Corpus Christi Public Libraries (TX) launches MessageBee from Unique”
Staff Spotlight: Andy Harp
Meet Andy Harp, the Director of Customer Service at Unique Library and the backbone of what has become one of the most highly regarded customer service departments in the library industry. Over his 20-year tenure, Andy has been instrumental in shaping Unique’s “Library First” approach, ensuring that our solutions are tailored exclusively to the needs … Continue reading “Staff Spotlight: Andy Harp”
The Best Time to Send Library Emails
Connecting with your library patrons through email is one of the most effective ways to promote programs, share updates, and keep your community informed, but timing is important. How and when you send your messages can have an impact on open rates. You’re sending emails during the wrong day and time. We did an analysis … Continue reading “The Best Time to Send Library Emails”
Wheaton Public Library (IL) launches MessageBee from Unique
The Greater Chicago area library system adds Email and SMS notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for Wheaton Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique and Wheaton … Continue reading “Wheaton Public Library (IL) launches MessageBee from Unique”