Meet the Unique Team: Our Favorite Books, Lifehacks, Podcasts and More.
Beyond the Books: Meet the People Behind Unique Library’s Services At Unique Library, we’re more than just a service—we’re a team of book lovers, podcast junkies, music aficionados, and lifehack enthusiasts who genuinely care about libraries. We recently asked our team a few fun questions to get to know each other better, and now we’re … Continue reading “Meet the Unique Team: Our Favorite Books, Lifehacks, Podcasts and More.”
CS Pro Tip: How to Handle Patron Disputes
Disputes happen, and we are here to help We have fine-tuned our Gentle Nudge Material Recovery service to focus on patron and community relationships alongside keeping library shelves stocked. In effort to maintain your library’s relationship with your patrons, communication is a key aspect of our service. At Unique, we keep communication professional and well … Continue reading “CS Pro Tip: How to Handle Patron Disputes”
Unique Management Services Partners with BiblioCommons
BiblioCommons, a leading provider of public library software, is excited to announce a new partnership with Unique Management Services to offer push notifications in BiblioApps, and SMS, voice, and email notifications in BiblioCore, powered by MessageBee. This collaboration combines the best in patron experience with the best in patron communication to create a more unified, … Continue reading “Unique Management Services Partners with BiblioCommons”
CLEVNET expands MessageBee channels to include Phone, Marketing, and Circulation notices
Northeast Ohio consortium started email notices in September, adds phone notifications in commitment to patron communication in 2025 Unique Management Services is excited to announce the expansion of MessageBee for the CLEVNET consortium, serving libraries in and around the Cleveland, Ohio area. Previously used for email-based marketing and circulation notices, MessageBee now includes voice notifications, … Continue reading “CLEVNET expands MessageBee channels to include Phone, Marketing, and Circulation notices”
Nicole Atkins and Rob Klaus Join Ownership Team of Unique Management Services
Unique Management Services, Inc is proud to announce that Nicole Atkins, Chief Executive Officer, and Rob Klaus, President, have become part owners of the company. This transition reflects Unique’s unwavering commitment to local ownership, community-focused values, and delivering unparalleled support to libraries. Nicole Atkins and Rob Klaus have been instrumental in guiding Unique Management Services … Continue reading “Nicole Atkins and Rob Klaus Join Ownership Team of Unique Management Services”
Chemeketa Cooperative Regional Library Service (OR) Launches MessageBee
The Salem, Oregon library consortium adds MessageBee Voice notifications to their existing Unique services Unique Management Services is proud to announce the launch of MessageBee for Chemeketa Cooperative Regional Library Service this week. Patrons will now begin receiving phone-based updates on their library transactions in three available languages, English, Spanish, and Russian. The Oregon capital … Continue reading “Chemeketa Cooperative Regional Library Service (OR) Launches MessageBee “
Contra Costa County Library (CA) launches MessageBee from Unique
The East San Francisco Bay area Library launches MessageBee email and voice services. Unique Management Services is proud to announce the launch of MessageBee for Contra Costa County Library this week. Patrons will now begin receiving attractive emails and automated phone calls to stay up to date regarding library transactions. Contra Costa County Library serves … Continue reading “Contra Costa County Library (CA) launches MessageBee from Unique”
Jackson County Library Services (OR) Launches MessageBee
The southwest Oregon library system adds all three MessageBee channels to their existing Unique services Unique Management Services is proud to announce the launch of MessageBee for Jackson County Library Services this week. Patrons will now begin receiving SMS, phone, and email notifications for their library transactions. The Oregon system is a longtime client of … Continue reading “Jackson County Library Services (OR) Launches MessageBee”
MessageBee expands to Australia with Brisbane City Council Library
Unique signs first Australian MessageBee customer, with the Queensland library now sending voice notifications Unique Management Services is proud to announce the launch of MessageBee for Brisbane City Council Library this week. Patrons will now begin receiving phone-based updates on their library transactions, such as hold and overdue notices. Brisbane is the capital of Queensland … Continue reading “MessageBee expands to Australia with Brisbane City Council Library”
Empowering Youth Through Engagement
Libraries as Catalysts for Youth Empowerment The Urban Libraries Council’s 2024 Creating Youth Opportunities Convening explored how libraries can empower youth, particularly those at risk, by fostering inclusion, mentorship, and skill development. Libraries are uniquely positioned to address challenges such as inequity, disengagement, and lack of safe spaces. Here are the key insights and strategies … Continue reading “Empowering Youth Through Engagement”