Become Part of a Patron’s Routine: Building Habitual Library Users
By: Author Kevin Kernen Posted on: Posted on Posted in: Categories MessageBee, Newsletter Article, Patron Experience Tags marketing, MessageBEE, Patron Services
Strong library patron engagement rarely happens because of a single visit. It develops over time through meaningful experiences, ongoing communication, and consistent awareness of the services libraries provide. The libraries that create habitual library users are often the ones that stay connected to patrons long after they leave the building. Libraries often focus on attracting … Continue reading “Become Part of a Patron’s Routine: Building Habitual Library Users”


