Panhandle Public Library Cooperative System (FL) partners with Unique Management to boost patron experience
PPLCS starts Material Recovery, joins Unique Management’s growing family of libraries served. Unique Management Services has implemented and began our industry-leading Material Recovery service with Panhandle Public Library Cooperative System this week. The service will work to reduce the amount of outstanding overdue materials, while courteously reminding patrons of their commitment to their library. This … Continue reading “Panhandle Public Library Cooperative System (FL) partners with Unique Management to boost patron experience”
Mid-Columbia Library System (WA) launches SMS notifications
Unique Library is proud to announce the addition of MessageBee notifications for the Mid-Columbia Library System in Washington this week. The 13-branch system is adding SMS notifications for E-Receipts, Hold Notice, Overdue Notices, Card Expiration, Auto-Renewal, and Pre-Overdue alerts. Mid-Columbia has been a valued member of the Unique family since 2006, adding MessageBee to their … Continue reading “Mid-Columbia Library System (WA) launches SMS notifications”
Westlake Porter Public Library (OH) launches SMS notifications for their patrons this week.
The Cleveland area library has added to their existing suite of services to keep their patrons up-to-date on their transactions. Unique Library is proud to announce the addition of MessageBee notifications for the Westlake Porter Public Library (WPPL) in northern Ohio this week. The public library adds to existing Material Recovery and NCOA Address Verification … Continue reading “Westlake Porter Public Library (OH) launches SMS notifications for their patrons this week.”
Bridges Library System (WI) launches SMS notifications for their patrons this week.
The southeastern Wisconsin 24-branch system starts their first service with Unique Management. Unique Library is proud to announce the addition of MessageBee notifications for the Bridges Library System near the Milwaukee area in Wisconsin this week. The system includes locations in Waukesha and Jefferson Counties, and utilizes the Polaris ILS. MessageBee is a powerful and … Continue reading “Bridges Library System (WI) launches SMS notifications for their patrons this week.”
Yavapai County Free Library District (AZ) partners with Unique Management to boost patron experience.
Yavapai County has expanded their partnership with Unique Management to include Material Recovery Unique Library is proud to announce that Yavapai County Free Library District has expanded their relationship to include material recovery. The service will work to reduce the amount of outstanding overdue materials, while courteously reminding patrons of their commitment to their library. … Continue reading “Yavapai County Free Library District (AZ) partners with Unique Management to boost patron experience.”
Ventura County Library (CA) launches Live Chat this week.
The California library will be offering live, staffed chat to its patrons to interact with the library from any web-enabled device. Unique Library announced the launch of Live Chat for Ventura County Library this week. The service offers an innovative way for patrons to interact with the library without tying up staff with inquiries, while … Continue reading “Ventura County Library (CA) launches Live Chat this week.”
King County (WA) launches SMS and Email notifications for their patrons this week.
The 50-branch library system is launching MessageBee courtesy notices via Email and SMS to their patrons to notify them of hold expirations. Unique Library is proud to announce the addition of MessageBee Email and SMS notifications for King County Library System in Seattle, Washington. The library has been a customer of Unique since 1999, adding … Continue reading “King County (WA) launches SMS and Email notifications for their patrons this week.”
Thanks for coming to the Directors’ Summit 2023!
We’d like to take a moment to thank everyone who came to the Library Journal’s Directors’ Summit this year in Houston. We had a great event and enjoyed interacting with leadership from libraries across the country. In particular, we’d like to thank the folks at the Library Journal and Houston Public Library for hosting us … Continue reading “Thanks for coming to the Directors’ Summit 2023!”
New changes to MessageBee portal now live!
We have been working hard to improve our portal and are excited to share it with you. Starting next week when you log into the MessageBee portal you will be given the option to utilize the beta version of our new and improved MessageBee portal. To start, this new version contains just the reporting … Continue reading “New changes to MessageBee portal now live!”
NEWS | Sonoma Public Library launches MessageBee Email, SMS, and Voice Services
The northern California library will start sending patrons notifications across three new channels this week. Unique Library announced the launch of MessageBee for Sonoma Public Library this week. The innovative messaging solution offers customizable notifications for email, SMS, and phone voicemail for their patrons. MessageBee is a powerful and customizable messaging tool that offers numerous … Continue reading “NEWS | Sonoma Public Library launches MessageBee Email, SMS, and Voice Services”