Unique Management promotes Melissa Fenton to Director of Library Communication Services
Fenton will oversee MessageBee and Patron Service umbrellas, continue to develop industry-leading tools for libraries Melissa Fenton, a veteran of the library industry, has been appointed Director of Library Communication Services at Unique Management. The new role will allow her to continue providing client libraries with the best service possible, while bringing added expertise to … Continue reading “Unique Management promotes Melissa Fenton to Director of Library Communication Services”
Pennsylvania Integrated Library System (PA) launches MessageBee SMS consortium-wide
The Pennsylvania consortium adds 10-DLC compliant SMS notifications to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Pennsylvania Integrated Library System (PaILS) across Pennsylvania this week. The public library consortium is starting their first Unique service. Pennsylvania Integrated Library System … Continue reading “Pennsylvania Integrated Library System (PA) launches MessageBee SMS consortium-wide”
Lake County Public Library (IN) launches MessageBee SMS from Unique
The Chicagoland library has added to their existing suite of services to keep their patrons up-to-date on their transactions. Unique Library is proud to announce the addition of MessageBee notifications for Lake County Public Library (LCPL) in northern Indiana this week. The public library is adding MessageBee SMS to their existing NCOA Address Verification Service. … Continue reading “Lake County Public Library (IN) launches MessageBee SMS from Unique”
Panhandle Public Library Cooperative System (FL) partners with Unique Management to boost patron experience
PPLCS starts Material Recovery, joins Unique Management’s growing family of libraries served. Unique Management Services has implemented and began our industry-leading Material Recovery service with Panhandle Public Library Cooperative System this week. The service will work to reduce the amount of outstanding overdue materials, while courteously reminding patrons of their commitment to their library. This … Continue reading “Panhandle Public Library Cooperative System (FL) partners with Unique Management to boost patron experience”
Mid-Columbia Library System (WA) launches SMS notifications
Unique Library is proud to announce the addition of MessageBee notifications for the Mid-Columbia Library System in Washington this week. The 13-branch system is adding SMS notifications for E-Receipts, Hold Notice, Overdue Notices, Card Expiration, Auto-Renewal, and Pre-Overdue alerts. Mid-Columbia has been a valued member of the Unique family since 2006, adding MessageBee to their … Continue reading “Mid-Columbia Library System (WA) launches SMS notifications”
Westlake Porter Public Library (OH) launches SMS notifications for their patrons this week.
The Cleveland area library has added to their existing suite of services to keep their patrons up-to-date on their transactions. Unique Library is proud to announce the addition of MessageBee notifications for the Westlake Porter Public Library (WPPL) in northern Ohio this week. The public library adds to existing Material Recovery and NCOA Address Verification … Continue reading “Westlake Porter Public Library (OH) launches SMS notifications for their patrons this week.”
Bridges Library System (WI) launches SMS notifications for their patrons this week.
The southeastern Wisconsin 24-branch system starts their first service with Unique Management. Unique Library is proud to announce the addition of MessageBee notifications for the Bridges Library System near the Milwaukee area in Wisconsin this week. The system includes locations in Waukesha and Jefferson Counties, and utilizes the Polaris ILS. MessageBee is a powerful and … Continue reading “Bridges Library System (WI) launches SMS notifications for their patrons this week.”
Yavapai County Free Library District (AZ) partners with Unique Management to boost patron experience.
Yavapai County has expanded their partnership with Unique Management to include Material Recovery Unique Library is proud to announce that Yavapai County Free Library District has expanded their relationship to include material recovery. The service will work to reduce the amount of outstanding overdue materials, while courteously reminding patrons of their commitment to their library. … Continue reading “Yavapai County Free Library District (AZ) partners with Unique Management to boost patron experience.”
Ventura County Library (CA) launches Live Chat this week.
The California library will be offering live, staffed chat to its patrons to interact with the library from any web-enabled device. Unique Library announced the launch of Live Chat for Ventura County Library this week. The service offers an innovative way for patrons to interact with the library without tying up staff with inquiries, while … Continue reading “Ventura County Library (CA) launches Live Chat this week.”
King County (WA) launches SMS and Email notifications for their patrons this week.
The 50-branch library system is launching MessageBee courtesy notices via Email and SMS to their patrons to notify them of hold expirations. Unique Library is proud to announce the addition of MessageBee Email and SMS notifications for King County Library System in Seattle, Washington. The library has been a customer of Unique since 1999, adding … Continue reading “King County (WA) launches SMS and Email notifications for their patrons this week.”