Posts by: Kevin Kernen

Corvallis-Benton County Public Library (OR) Launches MessageBee SMS, Phone, and Email service from Unique Management.

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The Oregon library system adds next-generation SMS messaging, email, and phone notifications to existing Material Recovery subscription Unique Library is proud to announce the addition of a full suite of MessageBee patron engagement platform for Corvallis-Benton County Public Library (CBCPL) this week. Patrons will receive 10-DLC compliant SMS notifications, attractive transactional and promotional newsletter-style emails, … Continue reading “Corvallis-Benton County Public Library (OR) Launches MessageBee SMS, Phone, and Email service from Unique Management.”

Cedar Park Public Library (TX) Launches Call Handling from Unique

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The Texas library will be offering live phone service to its patrons to interact with the library Unique Library announced the launch of call handling for Cedar Park Public Library this week. The service offers an innovative way for patrons to interact with the library without tying up staff with inquiries, while enhancing the patron … Continue reading “Cedar Park Public Library (TX) Launches Call Handling from Unique”

Hampton Public Library (VA) Launches MessageBee SMS, Phone, and Email service from Unique Management.

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The Virginia library system adds next-generation SMS messaging, email, and phone notifications. Unique Library is proud to announce the addition of a full suite of MessageBee patron engagement platform for Hampton Public Library in the Commonwealth of Virginia this week. Patrons will receive 10-DLC compliant SMS notifications, attractive transactional and promotional newsletter-style emails, as well … Continue reading “Hampton Public Library (VA) Launches MessageBee SMS, Phone, and Email service from Unique Management.”

Branch District Library (MI) launches MessageBee SMS notifications for their patrons.

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The southern Michigan library adds MessageBee SMS notifications to their existing Unique services.   Unique Library is proud to announce the addition of MessageBee notifications for Branch District Library this week. The six-branch system is adding SMS notifications for Hold and pre-overdue notices. Branch District Public Library has been a valued member of the Unique … Continue reading “Branch District Library (MI) launches MessageBee SMS notifications for their patrons.”

Staff Spotlight: Erik Surber

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Graduating with an MLS from the University of Iowa in 1995, Erik began his library career over three decades ago as a college librarian in Tennessee, and he built upon that in various roles in libraries big and small – in California, Arizona, and Iowa. Erik started his position at Unique as Director of Library … Continue reading “Staff Spotlight: Erik Surber”

SAILS Library Network (MA) launches MessageBee Phone notifications from Unique

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Libraries in the Massachusetts consortium will begin sending voice notifications to patrons Unique Library is proud to announce the launch of MessageBee for SAILS Library Network in Massachusetts.  The library consortium is a new client of Unique that serves 39 communities and 70 branches in southeastern Massachusetts. Supported notifications that SAILS will be using include … Continue reading “SAILS Library Network (MA) launches MessageBee Phone notifications from Unique”

Ardmore Public Library (OK) launches SMS notifications for their patrons this week.

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The southern Oklahoma library adds MessageBee SMS notifications to their existing Unique services. Unique Library is proud to announce the addition of MessageBee notifications for Ardmore Public Library this week. The community library is adding SMS notifications for transactions like Hold Notices, Overdue Notices, Card Expiration, Auto-Renewal, and Pre-Overdue alerts. Ardmore has been a valued … Continue reading “Ardmore Public Library (OK) launches SMS notifications for their patrons this week.”

Dollars and Sense: How to read your ROI report

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What is ROI? ROI stands for Return on Investment, in this case that refers to the value of materials returned, compared to the cost it took for them to be recovered by Unique. It is a measure of how effective Unique’s Gentle Nudge® is working for your library. Unique’s operating costs are guaranteed to be … Continue reading “Dollars and Sense: How to read your ROI report”

The Lane Libraries (OH) adds MessageBee Email, SMS notifications

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The 5-location system serving the Cincinnati metro area will begin sending email and 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee email and SMS notifications for The Lane Libraries this week. In addition to eye-catching email notices, patrons … Continue reading “The Lane Libraries (OH) adds MessageBee Email, SMS notifications”

Kenton County Public Library (KY) launches MessageBee SMS notifications

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The 3-location system serving the Cincinnati metro area adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for Kenton County Public Library this week. Patrons will receive notifications from the library via SMS notifications, creating a … Continue reading “Kenton County Public Library (KY) launches MessageBee SMS notifications”