Allegany County Library System (MD), Greater Manchester Inter Library Consortial System (NH), Mohawk Valley Public Library (NY), San Juan Island Public Library (WA), Southern Adirondack Public Library (NY) and, Staunton Public Library (VA), and Yakima Valley Libraries (WA) have launched MessageBee this week, adding more communication channels for their patrons.
Allegany County Library System in Maryland has launched SMS notifications through MessageBee. Part of the Western Maryland Regional Library network, Allegany’s patrons can now receive real-time updates directly to their mobile phones, enhancing convenience and engagement with the library’s services.
Greater Manchester Inter Library Consortial System (GMILCS) in New Hampshire has started its’ first consortium-wide Unique service with MessageBee SMS. The 13-member consortium across New Hampshire includes public and academic libraries, and will now be able to communicate effectively with patrons via text messages.
San Juan Island Library in Washington has also launched MessageBee SMS notifications. Located off the northwest coast of Washington near the Canadian border, this is the first Unique service the library has implemented. We’re excited to support the San Juan Island Library as they begin sending customized text messages to better serve their island community.
Southern Adirondack and Mohawk Valley Libraries in New York have launched MessageBee SMS. It is the first Unique service for both of these library systems, and will boost deliverability and patron engagement rates.
Staunton Public Library in Virginia has launched MessageBee Voice notifications. With MessageBee Voice, the library can now deliver timely, branded messages to patrons about hold availability, overdue items, and more—through personalized phone calls. This upgrade ensures better communication while maintaining the trusted tone of the library’s outreach.
Yakima Valley Libraries in Washington has launched SMS notifications. MessageBee SMS is the latest Unique service the library has added to their two-plus decades of Material Recovery. This addition enables the library to engage with patrons via a new channel, and keeps library users better informed.
Explore All Services
Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.
Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
Explore Recovery
MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.
Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.
New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
Learn More
Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
Learn More
Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
Learn More
Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
Learn More
Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
View Every Solution