Staff Spotlight: Andy Harp
Meet Andy Harp, the Director of Customer Service at Unique Library and the backbone of what has become one of the most highly regarded customer service departments in the library industry. Over his 20-year tenure, Andy has been instrumental in shaping Unique’s “Library First” approach, ensuring that our solutions are tailored exclusively to the needs … Continue reading “Staff Spotlight: Andy Harp”
The Best Time to Send Library Emails
Connecting with your library patrons through email is one of the most effective ways to promote programs, share updates, and keep your community informed, but timing is important. How and when you send your messages can have an impact on open rates. You’re sending emails during the wrong day and time. We did an analysis … Continue reading “The Best Time to Send Library Emails”
Wheaton Public Library (IL) launches MessageBee from Unique
The Greater Chicago area library system adds Email and SMS notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for Wheaton Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique and Wheaton … Continue reading “Wheaton Public Library (IL) launches MessageBee from Unique”
Staff Spotlight: Haley Laverty
Meet Haley Laverty: Championing Libraries Through Exceptional Service At Unique, every team member brings a unique blend of experience, passion, and dedication to supporting libraries. Meet Haley Laverty, a customer service account manager who exemplifies this commitment. Background and Interests With a bachelor’s degree in Liberal Arts and Moral Philosophy, Haley is a lifelong learner … Continue reading “Staff Spotlight: Haley Laverty”
North Country Library System (NY) launches MessageBee SMS notifications from Unique.
The 65-location system adds MessageBee SMS notifications and joins the growing list of MessageBee users. Unique Library is proud to announce the start of MessageBee SMS for North Country Library System (NCLS) this week. The library system is a new client of Unique, and joins a growing number of libraries that are using MessageBee to … Continue reading “North Country Library System (NY) launches MessageBee SMS notifications from Unique.”
Arcadia Public Library (CA) launches MessageBee from Unique
The Los Angeles-area library system adds Email and SMS notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for Arcadia Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique has served Arcadia … Continue reading “Arcadia Public Library (CA) launches MessageBee from Unique”
Staff Spotlight: Jeremy Dubish
Staff Spotlight: Jeremy Dubish – Senior Analyst, IT Department We’re excited to highlight Jeremy Dubish, one of the dedicated members of our IT Department. Jeremy has been with us for nearly 20 years, bringing his expertise and passion for problem-solving to the team. Who is Jeremy? Originally from Southern California, Jeremy attended college in Missouri … Continue reading “Staff Spotlight: Jeremy Dubish”
St. Clair County Public Library (MI) launches MessageBee from Unique
The Michigan library system adds Email and phone notifications to their suite of Unique services Unique Library is proud to announce the addition of MessageBee for St. Clair County Library this week. Patrons will receive notifications from the library via email and phone notifications, creating a new channel for their patrons. Founded in 1917, SCCL … Continue reading “St. Clair County Public Library (MI) launches MessageBee from Unique”
OWWL Library System (NY) launches MessageBee SMS notifications from Unique.
The upstate NY library adds MessageBee SMS notifications and joins the growing list of MessageBee users. Unique Library is proud to announce the start of MessageBee SMS for OWWL Library System in New York this week. The library system is a new client of Unique, and OWWL joins a growing number of libraries that are … Continue reading “OWWL Library System (NY) launches MessageBee SMS notifications from Unique.”
CLEVNET launches MessageBee from Unique
The 47-system strong northern Ohio consortium launches circulation notices and marketing emails from MessageBee Unique Library is excited to announce that CLEVNET, a northern Ohio consortium of 47 library systems, has implemented MessageBee for email notifications. Patrons across CLEVNET will now receive circulation notices and marketing emails powered by the advanced MessageBee platform. CLEVNET is … Continue reading “CLEVNET launches MessageBee from Unique”