How Dynamic Lists Can Help Your Library
When it comes to sending emails to your library’s users, it’s easy to paint every single patron with a broad brush – send everyone emails about everything. The problem is, if your patrons keep getting emails from your library that do not pertain to them, then they will stop opening and reading your messages. Dynamic … Continue reading “How Dynamic Lists Can Help Your Library”
Up Your Email Game With MessageBee Reporting
The MessageBee dashboard is the home for all features of Unique’s premier tool for libraries to communicate with their patrons. From the column on the left side of the dashboard you can access anything your library may need, including the Reports feature that can unlock a world of insights for your library. The attractive … Continue reading “Up Your Email Game With MessageBee Reporting”
Garfield County Public Library District starts Gentle Nudge®
Unique is proud to announce that Garfield County Public Library District has started using Gentle Nudge® Material Recovery Service. By adding the flagship service from Unique, the Rifle, Colorado community library will keep their materials in circulation and available to their patrons. Gentle Nudge® by Unique will operate on behalf of the GCPLD to recover … Continue reading “Garfield County Public Library District starts Gentle Nudge®”
Manitowoc-Calumet Library System adds MessageBee Services
Unique is proud to announce that Manitowoc-Calumet Library System (MCLS) has implemented MessageBee to enhance its circulation communications including SMS, email, and phone notifications options. With MessageBee, MCLS will now be able to reach their patrons however is most convenient for the library user using consistent library specific branding . The MCLS are now able … Continue reading “Manitowoc-Calumet Library System adds MessageBee Services”
Jefferson County Public Library Adds Phone Support From Unique Management Services to Enhance Service For Patrons
To further support its patrons, the Jefferson County (Colorado) Public Library (Jeffco) recently partnered with Unique Management Services (Unique) to provide additional phone support via expanded hours. Support includes the ability to help with patron account questions along with any of the programs and services available through the Jeffco including online learning tools, e-materials, and community … Continue reading “Jefferson County Public Library Adds Phone Support From Unique Management Services to Enhance Service For Patrons”
HTML Email and Libraries – What You Need to Know
Did you know that email comes in two main formats – plain text and HTML? You may not be aware as almost any email in your inbox from an online retailer, social media website, or service is the HTML (or Hyper Text Markup Language) version as it is the standard for branding and professional communications. … Continue reading “HTML Email and Libraries – What You Need to Know”
Unique Announces New Awards Program Winners
Unique Management Services creates new awards program for high-impact libraries Libraries honored for providing vital services and keeping patrons in good standing JEFFERSONVILLE, Ind. (Sept. 15, 2021) – A new awards program is honoring libraries for their exceptional community impacts. Unique Management Services, based in Jeffersonville, Ind., created three awards to celebrate high-impact libraries for … Continue reading “Unique Announces New Awards Program Winners”
Dearborn Public Library Chooses MessageBee
Dearborn Public Library Goes Live on Unique’s MessageBee Platform Horizon Libraries now have Access to MessageBee’s Circulation Notices Unique is proud to announce that Dearborn Public Library has implemented MessageBee to enhance its circulation communications. In the first major change since email notifications launched, patrons now receive branded notifications that support the library’s overall marketing efforts. Dedicated space in each notice provides the opportunity for patrons … Continue reading “Dearborn Public Library Chooses MessageBee”
Real Life Notifications from MessageBee
Most library notifications don’t leave a lasting impression on the patron. The notifications are functional but not reflective of the branding effort put into your virtual and in-person experiences. MessageBee provides all notification channels for all major ILS platforms that can leave a positive impression by meeting and exceeding patron communication expectations. Brand recognition increases and leaves the patron more … Continue reading “Real Life Notifications from MessageBee”
Measuring MessageBee Email Engagement
Apple’s Mail Privacy Protection’s Impact on MessageBee Metrics Apple recently announced ongoing privacy changes, including limiting how email senders can track opens for their emails. While libraries understand the importance of patron privacy, this impact will affect reporting that MessageBee can provide. What does this mean for your MessageBee reporting? Apple Mail users that opt into the privacy protections will show all emails … Continue reading “Measuring MessageBee Email Engagement”