Mount Laurel adds MessageBee to Existing Services
Mount Laurel Library of southern New Jersey has added MessageBee to their existing Material Recovery services. The single-location library was recently named as the busiest municipal library in south Jersey and has been a Unique client library for over two decades. By adding MessageBee, the library will now be able to send automated ILS notifications … Continue reading “Mount Laurel adds MessageBee to Existing Services”
Nine Fantastic and Unique Libraries to Visit
Nine Fantastic and Unique Libraries to Visit One of the best parts of working of working at Unique is getting to visit and meet with the teams at all great library clients. Libraries have much to offer their individual communities and their patrons know how interesting some locations and designs can be, but very few … Continue reading “Nine Fantastic and Unique Libraries to Visit “
Natrona County Public Library Success Story
Unique call agents: calm under pressure If you have answered calls at a library, odds are that while a vast majority are positive experiences, there are some outliers. When an upset patron calls, it can be a little challenging, but the good news is that Unique is trained for prepared for all call scenarios. … Continue reading “Natrona County Public Library Success Story”
Calvert Library Strengthens Suite of Unique Services
Calvert library has added Chat and Phone support by Unique, supplementing their existing Gentle Nudge and Print Notification subscriptions. The Washington D.C. area library has been a longtime Unique partner library, harnessing the power of Unique’s proven services for over 20 years. The four-branch system in historic Calvert County will now be able to reduce … Continue reading “Calvert Library Strengthens Suite of Unique Services”
Williamsburg Regional Library Adds Gentle Nudge
Williamsburg Regional Library has partnered with Unique to use Gentle Nudge to protect their materials in circulation. By adding the service, the three-branch library system will now keep a larger proportion of their materials in circulation, thanks to the third-party leverage that Unique brings to all of their clients. The Unique service also removes the … Continue reading “Williamsburg Regional Library Adds Gentle Nudge”
Addison Public Library Adds NCOA Address Verification
Addison Public Library has added Unique’s National Change of Address (NCOA) Verification service starting in January 2022. The Chicagoland library is harnessing the service to eliminate the need to renew library cards, instead using the NCOA database to automatically update their patron database when patrons move from the area. “The reason for removing expiration dates … Continue reading “Addison Public Library Adds NCOA Address Verification”
How Dynamic Lists Can Help Your Library
When it comes to sending emails to your library’s users, it’s easy to paint every single patron with a broad brush – send everyone emails about everything. The problem is, if your patrons keep getting emails from your library that do not pertain to them, then they will stop opening and reading your messages. Dynamic … Continue reading “How Dynamic Lists Can Help Your Library”
Up Your Email Game With MessageBee Reporting
The MessageBee dashboard is the home for all features of Unique’s premier tool for libraries to communicate with their patrons. From the column on the left side of the dashboard you can access anything your library may need, including the Reports feature that can unlock a world of insights for your library. The attractive … Continue reading “Up Your Email Game With MessageBee Reporting”
Garfield County Public Library District starts Gentle Nudge®
Unique is proud to announce that Garfield County Public Library District has started using Gentle Nudge® Material Recovery Service. By adding the flagship service from Unique, the Rifle, Colorado community library will keep their materials in circulation and available to their patrons. Gentle Nudge® by Unique will operate on behalf of the GCPLD to recover … Continue reading “Garfield County Public Library District starts Gentle Nudge®”
Manitowoc-Calumet Library System adds MessageBee Services
Unique is proud to announce that Manitowoc-Calumet Library System (MCLS) has implemented MessageBee to enhance its circulation communications including SMS, email, and phone notifications options. With MessageBee, MCLS will now be able to reach their patrons however is most convenient for the library user using consistent library specific branding . The MCLS are now able … Continue reading “Manitowoc-Calumet Library System adds MessageBee Services”