Mid-Columbia Library System (WA) launches SMS notifications

Mid-Columbia Library System (WA) launches SMS notifications

Unique Library is proud to announce the addition of MessageBee notifications for the Mid-Columbia Library System in Washington this week. The 13-branch system is adding SMS notifications for E-Receipts, Hold Notice, Overdue Notices, Card Expiration, Auto-Renewal, and Pre-Overdue alerts.

Mid-Columbia has been a valued member of the Unique family since 2006, adding MessageBee to their already existing Gentle Nudge subscription, along with Printed notifications.

MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable SMS notifications made MessageBee a great choice for Mid-Columbia. MessageBee also integrated well with Polaris, the library’s ILS.

Key features of MessageBee include:

  • SaaS Email and SMS service: Our SMS and email notifications require no library-based equipment. We handle the back end, so libraries can focus on their patrons.
  • Superior Deliverability: Unique is on the cutting edge of SMS-based notifications. Our 10-DLC compliant notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.
  • Customizable email templates: Our set-and-forget email notifications make attractive messaging easy as ever. Once the template design is finalized, MessageBee automatically sends notifications to your patrons.