The Greater Chicago area library system adds Email and SMS notifications to their suite of Unique services
Unique Library is proud to announce the addition of MessageBee for Wheaton Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique and Wheaton Public Library have collaborated for over four years already, with Wheaton investing in Material Recovery and Data Services since 2020 and March of this year, respectively.
MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies with patron-focused communication.
Key features of MessageBee include:
- Simple design interface: The drag-and-drop email editor makes it easy for anyone to become a marketing expert.
- Multiple language support: Send emails and text messages in either Spanish or English, whatever the patron indicates on their ILS profile.
- Superior Deliverability: Unique is on the cutting edge of patron notifications, and our notifications offer an upgrade on deliverability vs ILS-generated notifications.
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Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
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MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
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Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
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Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
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Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
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Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
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