Arcadia Public Library (CA) launches MessageBee from Unique

Arcadia Public Library (CA) launches MessageBee from Unique

The Los Angeles-area library system adds Email and SMS notifications to their suite of Unique services

Unique Library is proud to announce the addition of MessageBee for Arcadia Public Library this week. Patrons will receive notifications from the library via email and SMS notifications, creating a new channel for their patrons. Unique has served Arcadia Public Library for nearly 20 years already, thanks to a longstanding material recovery partnership between the two organizations.

Arcadia Public Library has a rich history, having been founded in 1913 as a branch of the LA County Library, with its current location opening in 1961. The area has been the backdrop to countless movies and TV shows throughout the years, too.

MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies with patron-focused communication.

Key features of MessageBee include:

  • Simple design interface: The drag-and-drop email editor makes it easy for anyone to become a marketing expert.
  • Multiple language support: Send emails and text messages in either Spanish or English, whatever the patron indicates on their ILS profile.
  • Superior Deliverability: Unique is on the cutting edge of patron notifications, and our notifications offer an upgrade on deliverability vs ILS-generated notifications.

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Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

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Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.

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Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.

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