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Unique gave Arlington Public Library a tool that they didn’t have: Data. About Arlington Public Library The Arlington Public Library serves the northern Virginia county of nearly 250,000 people. Arlington uses Koha for their ILS. The library’s extensive Virginiana Collection holds things like maps from the 17th century and microfilm newspapers from as early as … Continue reading ““We are so much happier with MessageBee!” How Unique unlocked data for this Virginia library”

A step in the right direction When Regina Public Library started Unique’s MessageBee service in July 2021, they made a positive change for their patrons. Gone were the old ILS email notifications that were hard to read and not helpful. Unique replaced the drab messages with eye-popping messages that made people want to read its … Continue reading “How MessageBee can double the click rate for your emails”

Unique Library has awarded the second annual Defender of the Collection Award to eight libraries across the United States. The nationwide award recognizes libraries for outstanding commitment to their patrons and library materials. Together, the eight winners from across the U.S. recovered a combined $2.6 million in overdue materials and brought more than 19,000 patrons … Continue reading “Unique Management Announces Second Annual Award Winners”

When the Martha Cooper Library made the decision to expand their library starting in November 2022, they needed to let their patron base know. Good… One option was to send a mass email to all patrons of the Pima County Public Library System in the Tucson, Arizona area. However, since the service area covers about … Continue reading “Transactional notifications with MessageBee: smart and effective”

“Time is the most valuable thing a man can spend.” – Theophrastus If you could get several hours back per day, what would you do with the time you saved? With Unique Library, it’s not just a thought exercise. It is something to plan for. With staffing as tight as ever nowadays, it’s vital that … Continue reading “6 Things library staff can do with new free time”

You’ll never guess what membership gets you at these libraries September is library card signup month, so to celebrate we asked a question: What is the least expected thing you get with a library card? Everybody would expect libraries to offer books, movies, and maybe some computers or other electronics available to borrow. We found … Continue reading “Library Card Benefits Article”

With library card signup month, we took a look around the country at some of the most innovative and exciting things some library systems are doing with their library cards. As an extension and free piece of marketing for your library, the physical card is an often-overlooked piece of the library-patron relationship. Source: San Diego … Continue reading “These Libraries are Changing the Library Card Game”

When the phone notification system that a South Carolina regional library was using failed, Unique’s MessageBee implementation team was there to save the day. While Aiken-Bamberg-Barnwell-Edgefield (ABBE) Regional Library was due to start MessageBee email notifications service in September, Unique had to step up when their current phone system failed. Rushing in a month ahead of … Continue reading “Unique Kicks it up a Notch”

Let Unique help your library with staff turnover. In an unpredictable employment environment, even libraries cannot escape the topsy-turvy swings that covid has brought. It is important to be flexible and have solutions that can bridge gaps in employee coverage. Unique offers several tools that can help your employees focus their efforts on their tasks … Continue reading “Save Staff Time With Unique”