Unique Management Services, Inc is proud to announce that Nicole Atkins, Chief Executive Officer, and Rob Klaus, President, have become part owners of the company. This transition reflects Unique’s unwavering commitment to local ownership, community-focused values, and delivering unparalleled support to libraries.
Nicole Atkins and Rob Klaus have been instrumental in guiding Unique Management Services toward growth and innovation, serving as key leaders for many years. Their elevation to ownership solidifies their dedication to the organization and reinforces Unique’s mission to empower libraries through innovative solutions and exceptional service.
“We are thrilled to welcome Nicole and Rob as co-owners of Unique Management Services,” said Charles Gary and Lyle Stucki, co-founders of Unique. “Their passion for libraries and visionary leadership have been vital to our success. As part of the ownership team, they are perfectly positioned to lead Unique into a bright and thriving future.”
Unique stands steadfast in its mission to serve the library community as a privately owned, locally operated company. This ownership transition ensures that Unique’s library partners can continue to rely on a company deeply rooted in their success and committed to their evolving needs.
This milestone marks an exciting development for Unique Management Services, reinforcing its position as an innovative, people-focused organization. With Nicole Atkins and Rob Klaus as owners and board members, Unique is well-positioned to continue its legacy of excellence and dedication to the library community.
For more information about Unique Management Services and its commitment to supporting libraries, visit www.uniquelibrary.com.
Explore All Services
Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
Explore Recovery
MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
Learn More
Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
Learn More
Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
Learn More
Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
Learn More
Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
View Every Solution

