BiblioCommons, a leading provider of public library software, is excited to announce a new partnership with Unique Management Services to offer push notifications in BiblioApps, and SMS, voice, and email notifications in BiblioCore, powered by MessageBee. This collaboration combines the best in patron experience with the best in patron communication to create a more unified, proactive, and personalized library experience.
Through this integration, libraries using BiblioApps can seamlessly connect with their patrons via personalized messaging that is pushed to their mobile devices. These notifications can be managed directly by the patron, the same way patrons manage all other push notifications. “At BiblioCommons, we are focused exclusively on meeting modern patron expectations,” said Marty Tarle, General Manager at BiblioCommons. “By integrating with MessageBee’s advanced communication tools to offer push notifications, we’re empowering libraries to communicate with patrons on the channels they now prefer.”
Additionally, the partnership between BiblioCommons and Unique will allow customers to easily add SMS, voice, and e-mail ILS notifications to their existing BiblioCore experience. Unlike traditional ILS-generated notifications, which can be impersonal and require management across various tools, MessageBee notifications are fully customizable and managed via one centralized interface, saving library staff time and energy. All notifications are available in dozens of languages, and SMS/email notifications can include dynamic graphics or links.
“This collaboration brings together two industry leaders to address a critical need for libraries: relevant and personalized patron communication,” said Rob Klaus, President at Unique Management Services. “We’re thrilled to partner with BiblioCommons to meet the evolving expectations of public libraries and their patrons.”
The integration with ILS patron data and automated delivery features ensures no library staff input is required after the initial setup. Comprehensive reporting tools allow library staff to monitor message delivery effectively. “We are very excited about this partnership and integration,” said Rachel Harris, Assistant Director of Operations at Frisco Public Library. “The addition of push notifications in the mobile app will keep patrons connected and informed, and boost patron engagement with the library.”
Explore All Services
Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.
Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
Explore Recovery
MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.
Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.
New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
Learn More
Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
Learn More
Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
Learn More
Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
Learn More
Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
View Every Solution