Designing a Live Chat Widget
An important part of adding live chat to your library’s website is choosing a live chat box widget. When designing a widget, you want to make sure that it matches your library’s branding, the look and feel of your website, and is also easy to use. With Live Chat from Unique, the options for a … Continue reading “Designing a Live Chat Widget”
How Toledo Lucas County Public Library Maintained Continuity of Service with Unique’s Patron Contact Center
Building projects can pose significant operational challenges for public libraries. When faced with the daunting, but welcome task of a year-long closure of a main or central library to provide a much needed, full renovation, there are many decisions to consider. For the Toledo Lucas County Public Library, one of those was “how are we … Continue reading “How Toledo Lucas County Public Library Maintained Continuity of Service with Unique’s Patron Contact Center”
