Unique Management promotes Melissa Fenton to Director of Library Communication Services
Fenton will oversee MessageBee and Patron Service umbrellas, continue to develop industry-leading tools for libraries Melissa Fenton, a veteran of the library industry, has been appointed Director of Library Communication Services at Unique Management. The new role will allow her to continue providing client libraries with the best service possible, while bringing added expertise to … Continue reading “Unique Management promotes Melissa Fenton to Director of Library Communication Services”
Pennsylvania Integrated Library System (PA) launches MessageBee SMS consortium-wide
The Pennsylvania consortium adds 10-DLC compliant SMS notifications to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Pennsylvania Integrated Library System (PaILS) across Pennsylvania this week. The public library consortium is starting their first Unique service. Pennsylvania Integrated Library System … Continue reading “Pennsylvania Integrated Library System (PA) launches MessageBee SMS consortium-wide”
Bridges Library System (WI) launches SMS notifications for their patrons this week.
The southeastern Wisconsin 24-branch system starts their first service with Unique Management. Unique Library is proud to announce the addition of MessageBee notifications for the Bridges Library System near the Milwaukee area in Wisconsin this week. The system includes locations in Waukesha and Jefferson Counties, and utilizes the Polaris ILS. MessageBee is a powerful and … Continue reading “Bridges Library System (WI) launches SMS notifications for their patrons this week.”
Ventura County Library (CA) launches Live Chat this week.
The California library will be offering live, staffed chat to its patrons to interact with the library from any web-enabled device. Unique Library announced the launch of Live Chat for Ventura County Library this week. The service offers an innovative way for patrons to interact with the library without tying up staff with inquiries, while … Continue reading “Ventura County Library (CA) launches Live Chat this week.”
King County (WA) launches SMS and Email notifications for their patrons this week.
The 50-branch library system is launching MessageBee courtesy notices via Email and SMS to their patrons to notify them of hold expirations. Unique Library is proud to announce the addition of MessageBee Email and SMS notifications for King County Library System in Seattle, Washington. The library has been a customer of Unique since 1999, adding … Continue reading “King County (WA) launches SMS and Email notifications for their patrons this week.”
Thanks for coming to the Directors’ Summit 2023!
We’d like to take a moment to thank everyone who came to the Library Journal’s Directors’ Summit this year in Houston. We had a great event and enjoyed interacting with leadership from libraries across the country. In particular, we’d like to thank the folks at the Library Journal and Houston Public Library for hosting us … Continue reading “Thanks for coming to the Directors’ Summit 2023!”
New changes to MessageBee portal now live!
We have been working hard to improve our portal and are excited to share it with you. Starting next week when you log into the MessageBee portal you will be given the option to utilize the beta version of our new and improved MessageBee portal. To start, this new version contains just the reporting … Continue reading “New changes to MessageBee portal now live!”
NEWS | Sonoma Public Library launches MessageBee Email, SMS, and Voice Services
The northern California library will start sending patrons notifications across three new channels this week. Unique Library announced the launch of MessageBee for Sonoma Public Library this week. The innovative messaging solution offers customizable notifications for email, SMS, and phone voicemail for their patrons. MessageBee is a powerful and customizable messaging tool that offers numerous … Continue reading “NEWS | Sonoma Public Library launches MessageBee Email, SMS, and Voice Services”
NEWS | Oshawa Public Libraries launches MessageBee Email, SMS, and Voice Services.
The four-branch system will begin sending email, SMS, and voice notifications to patrons this week Unique Library announced the launch of MessageBee for Oshawa Public Libraries this week. The innovative messaging solution offers customizable notifications for email, SMS, and phone voicemail for patrons of the Ontario, Canada library system. MessageBee is a powerful and customizable … Continue reading “NEWS | Oshawa Public Libraries launches MessageBee Email, SMS, and Voice Services.”
NEWS | Cooperative Computer Services launches MessageBee SMS
The 29-member technology-forward group will begin sending transactional SMS notifications to patrons this week. Unique Library announced the launch of MessageBee for Cooperative Computer Services (CCS) this week. The innovative messaging solution offers customizable library-specific notifications for email and SMS. CCS joins the SWAN library consortium to be the second collection of libraries to implement … Continue reading “NEWS | Cooperative Computer Services launches MessageBee SMS”