Yavapai County Free Library District (AZ) partners with Unique Management to boost patron experience.
Yavapai County has expanded their partnership with Unique Management to include Material Recovery Unique Library is proud to announce that Yavapai County Free Library District has expanded their relationship to include material recovery. The service will work to reduce the amount of outstanding overdue materials, while courteously reminding patrons of their commitment to their library. … Continue reading “Yavapai County Free Library District (AZ) partners with Unique Management to boost patron experience.”
NEWS | Westerville Public Library (OH) Launches Call Handling with Unique
Westerville Public Library has expanded its partnership with Unique Management by adding Call Handling Support as part of Unique’s Virtual Patron Support service. The library has over 113,000 card holders serving patrons in Westerville, parts of Columbus, northeast Franklin County and southern Delaware County in Ohio. Patron Communication Professionals from Unique Management will handle calls … Continue reading “NEWS | Westerville Public Library (OH) Launches Call Handling with Unique”
Three New Library Systems Join MessageBee Service
Unique is delighted to welcome North Texas Library Consortium (TX), Fort Worth Library (TX), and Fairfax County Library (VA) to the MessageBee Family. The three systems represent service areas of over 2,000,000 people and tens of thousands of patrons. “We’re so excited to be sending out such a beautiful product to our patrons,” said Robert … Continue reading “Three New Library Systems Join MessageBee Service”
Ramapo Catskill Library System Goes Live With Unique’s MessageBee Platform
This 46 library consortium SirsiDynix Symphony group is using MessageBee to send location specific, branded circulation email notices for its member libraries. Unique is pleased to announce that Ramapo Catskill Library System (RCLS) has implemented MessageBee to enhance its circulation communications. RCLS was looking for a service to handle their bulk notice emails as emailing … Continue reading “Ramapo Catskill Library System Goes Live With Unique’s MessageBee Platform”
PLA 2022: Reflecting on a Great Event
PLA 2022: Reflecting on a Great Event Unique was proud to be one of the hundreds of exhibitors on hand at PLA 2022. As Kal Penn put the finishing touches on a productive PLA 2022 Conference at the Oregon Convention Center in Portland last Friday, we wanted to put some thoughts down from the week … Continue reading “PLA 2022: Reflecting on a Great Event”
Mount Laurel adds MessageBee to Existing Services
Mount Laurel Library of southern New Jersey has added MessageBee to their existing Material Recovery services. The single-location library was recently named as the busiest municipal library in south Jersey and has been a Unique client library for over two decades. By adding MessageBee, the library will now be able to send automated ILS notifications … Continue reading “Mount Laurel adds MessageBee to Existing Services”
Calvert Library Strengthens Suite of Unique Services
Calvert library has added Chat and Phone support by Unique, supplementing their existing Gentle Nudge and Print Notification subscriptions. The Washington D.C. area library has been a longtime Unique partner library, harnessing the power of Unique’s proven services for over 20 years. The four-branch system in historic Calvert County will now be able to reduce … Continue reading “Calvert Library Strengthens Suite of Unique Services”
Williamsburg Regional Library Adds Gentle Nudge
Williamsburg Regional Library has partnered with Unique to use Gentle Nudge to protect their materials in circulation. By adding the service, the three-branch library system will now keep a larger proportion of their materials in circulation, thanks to the third-party leverage that Unique brings to all of their clients. The Unique service also removes the … Continue reading “Williamsburg Regional Library Adds Gentle Nudge”
Addison Public Library Adds NCOA Address Verification
Addison Public Library has added Unique’s National Change of Address (NCOA) Verification service starting in January 2022. The Chicagoland library is harnessing the service to eliminate the need to renew library cards, instead using the NCOA database to automatically update their patron database when patrons move from the area. “The reason for removing expiration dates … Continue reading “Addison Public Library Adds NCOA Address Verification”
Garfield County Public Library District starts Gentle Nudge®
Unique is proud to announce that Garfield County Public Library District has started using Gentle Nudge® Material Recovery Service. By adding the flagship service from Unique, the Rifle, Colorado community library will keep their materials in circulation and available to their patrons. Gentle Nudge® by Unique will operate on behalf of the GCPLD to recover … Continue reading “Garfield County Public Library District starts Gentle Nudge®”