Don’t be shy about protecting PII
Over the past 20 years, Unique has grown from a company devoted solely providing Gentle Nudge® recovery services to a company now offering a wide array of communication and engagement tools for libraries worldwide. Regardless of the service(s) used, whether it be our Gentle Nudge® Recovery, National Change of Address, Print/SMS/Phone Notifications, Inbound Call/Chat or … Continue reading “Don’t be shy about protecting PII”
Making The Transition to A Fines Free Environment?
Many libraries are currently considering the adoption of fines-free policies as a way to increase the rate of return of overdue materials. Are you ready to be a fine-free library? Indeed, adjusting fine structure or creating a fines-free policy, may be an effective strategy for getting books back on shelves. More materials returned. Patrons restored … Continue reading “Making The Transition to A Fines Free Environment?”
Material Matters: Great To Be Back!
From Lyle Stucki, co-owner of Unique Management Services: Hello everyone! It’s my great pleasure to introduce the first issue of our new and improved newsletter: Material Matters! And the timing couldn’t be better. This year, Unique celebrates 25 wonderful years of service to public libraries—across the globe!—-having Gently Nudged literally millions of long overdue patrons … Continue reading “Material Matters: Great To Be Back!”