Staff Spotlight: Erik Surber
Graduating with an MLS from the University of Iowa in 1995, Erik began his library career over three decades ago as a college librarian in Tennessee, and he built upon that in various roles in libraries big and small – in California, Arizona, and Iowa. Erik started his position at Unique as Director of Library … Continue reading “Staff Spotlight: Erik Surber”
SAILS Library Network (MA) launches MessageBee Phone notifications from Unique
Libraries in the Massachusetts consortium will begin sending voice notifications to patrons Unique Library is proud to announce the launch of MessageBee for SAILS Library Network in Massachusetts. The library consortium is a new client of Unique that serves 39 communities and 70 branches in southeastern Massachusetts. Supported notifications that SAILS will be using include … Continue reading “SAILS Library Network (MA) launches MessageBee Phone notifications from Unique”
Ardmore Public Library (OK) launches SMS notifications for their patrons this week.
The southern Oklahoma library adds MessageBee SMS notifications to their existing Unique services. Unique Library is proud to announce the addition of MessageBee notifications for Ardmore Public Library this week. The community library is adding SMS notifications for transactions like Hold Notices, Overdue Notices, Card Expiration, Auto-Renewal, and Pre-Overdue alerts. Ardmore has been a valued … Continue reading “Ardmore Public Library (OK) launches SMS notifications for their patrons this week.”
Dollars and Sense: How to read your ROI report
What is ROI? ROI stands for Return on Investment, in this case that refers to the value of materials returned, compared to the cost it took for them to be recovered by Unique. It is a measure of how effective Unique’s Gentle Nudge® is working for your library. Unique’s operating costs are guaranteed to be … Continue reading “Dollars and Sense: How to read your ROI report”