The upstate NY library adds MessageBee SMS notifications and joins the growing list of MessageBee users.
Unique Library is proud to announce the start of MessageBee SMS for OWWL Library System in New York this week. The library system is a new client of Unique, and OWWL joins a growing number of libraries that are using MessageBee to maximize their SMS notification delivery.
OWWL is a group of 42 libraries across 23 systems and four counties in the Rochester and Buffalo, New York area. The library will be sending Hold notices to their patrons via SMS notification.
MessageBee is a versatile and powerful messaging tool designed to streamline library communication. Its user-friendly SMS notifications made it the ideal choice for OWWL, and its seamless integration with Evergreen, the library’s ILS, further solidifies MessageBee as a critical component of OWWL’s communication strategy.
Key features of MessageBee include:
- SaaS Email and SMS service: Our SMS and email notifications require no library-based equipment. We handle the back end, so libraries can focus on their patrons.
- Superior Deliverability: Unique is on the cutting edge of SMS-based notifications. Our 10-DLC compliant notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.
- Customizable email templates: Our set-and-forget email notifications make attractive messaging easy as ever. Once the template design is finalized, MessageBee automatically sends notifications to your patrons.
Explore All Services
Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.
Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
Explore Recovery
MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.
Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.
New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
Learn More
Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
Learn More
Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
Learn More
Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
Learn More
Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
View Every Solution