Posts by: Kevin Kernen

Ardmore Public Library (OK) launches SMS notifications for their patrons this week.

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The southern Oklahoma library adds MessageBee SMS notifications to their existing Unique services. Unique Library is proud to announce the addition of MessageBee notifications for Ardmore Public Library this week. The community library is adding SMS notifications for transactions like Hold Notices, Overdue Notices, Card Expiration, Auto-Renewal, and Pre-Overdue alerts. Ardmore has been a valued … Continue reading “Ardmore Public Library (OK) launches SMS notifications for their patrons this week.”

Dollars and Sense: How to read your ROI report

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What is ROI? ROI stands for Return on Investment, in this case that refers to the value of materials returned, compared to the cost it took for them to be recovered by Unique. It is a measure of how effective Unique’s Gentle Nudge® is working for your library. Unique’s operating costs are guaranteed to be … Continue reading “Dollars and Sense: How to read your ROI report”

The Lane Libraries (OH) adds MessageBee Email, SMS notifications

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The 5-location system serving the Cincinnati metro area will begin sending email and 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee email and SMS notifications for The Lane Libraries this week. In addition to eye-catching email notices, patrons … Continue reading “The Lane Libraries (OH) adds MessageBee Email, SMS notifications”

Kenton County Public Library (KY) launches MessageBee SMS notifications

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The 3-location system serving the Cincinnati metro area adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for Kenton County Public Library this week. Patrons will receive notifications from the library via SMS notifications, creating a … Continue reading “Kenton County Public Library (KY) launches MessageBee SMS notifications”

LS&S Consortium launches MessageBee SMS notifications

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The country-wide 25-member consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Library Systems & Services (LS&S) consortium this week. Patrons will receive notifications from the library via SMS notifications, creating a new … Continue reading “LS&S Consortium launches MessageBee SMS notifications”

Traverse des Sioux Library System (MN) launches MessageBee SMS notifications

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The 69-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Traverse des Sioux Library System (TdS) consortium this week. Patrons will receive native notifications from the library via SMS notifications, creating a … Continue reading “Traverse des Sioux Library System (MN) launches MessageBee SMS notifications”

Santa Clara County Library District (CA) launches MessageBee Phone notifications for their patrons.

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The Bay-area system adds MessageBee phone notifications, joins growing list of libraries using MessageBee. Unique Library is proud to announce a new client to our growing list of libraries using the innovative MessageBee platform. Santa Clara County Library District (SCCLD) area has added phone notifications for their patrons this month. The eight-branch system is adding … Continue reading “Santa Clara County Library District (CA) launches MessageBee Phone notifications for their patrons.”

NOBLE Consortium (MA) launches MessageBee SMS notifications

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The 25-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the NOBLE (North of Boston Library Exchange) consortium this week. Patrons will receive notifications from the library via SMS notifications, creating a new … Continue reading “NOBLE Consortium (MA) launches MessageBee SMS notifications”

Increasing Email Frequency: Finding the Balance for Effective Communication 

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The Potential for More Frequent Communication  Data from our recent webinar (New MessageBee Editor and Features) highlighted an interesting trend: while 42% of libraries send marketing/outreach emails monthly, 19% send emails 2-3 times per week. This indicates a significant opportunity for those libraries currently sending less frequent emails to consider increasing their communication frequency.  The … Continue reading “Increasing Email Frequency: Finding the Balance for Effective Communication “

Material Recovery with Preferred Names

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Lately, Unique staff have received many inquiries about preferred names, and whether Unique can use a patron’s preferred name or legal name only. Although we recommend submitting new patron accounts with their legal names, Unique can still open and pursue an account with a preferred name. Unique will always use the name that is submitted … Continue reading “Material Recovery with Preferred Names”