NOBLE Consortium (MA) launches MessageBee SMS notifications
The 25-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the NOBLE (North of Boston Library Exchange) consortium this week. Patrons will receive notifications from the library via SMS notifications, creating a new … Continue reading “NOBLE Consortium (MA) launches MessageBee SMS notifications”
Increasing Email Frequency: Finding the Balance for Effective Communication
The Potential for More Frequent Communication Data from our recent webinar (New MessageBee Editor and Features) highlighted an interesting trend: while 42% of libraries send marketing/outreach emails monthly, 19% send emails 2-3 times per week. This indicates a significant opportunity for those libraries currently sending less frequent emails to consider increasing their communication frequency. The … Continue reading “Increasing Email Frequency: Finding the Balance for Effective Communication “
Material Recovery with Preferred Names
Lately, Unique staff have received many inquiries about preferred names, and whether Unique can use a patron’s preferred name or legal name only. Although we recommend submitting new patron accounts with their legal names, Unique can still open and pursue an account with a preferred name. Unique will always use the name that is submitted … Continue reading “Material Recovery with Preferred Names”
Woodruff Community Library (AZ) Launches Material Recovery from Unique
Woodruff Community Library of Navajo County District and Member libraries in northeast Arizona has started Material Recovery service from Unique. It is the first time that the library has worked with the Jeffersonville, Indiana company, and is among over 50 libraries in the state of Arizona to use Unique Management to improve their patron experience. … Continue reading “Woodruff Community Library (AZ) Launches Material Recovery from Unique”
Evergreen Indiana Consortium launches MessageBee SMS notifications
The 130-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Indiana Evergreen consortium this week. Patrons will receive notifications from the library via SMS notifications, creating a new channel for their patrons. Evergreen … Continue reading “Evergreen Indiana Consortium launches MessageBee SMS notifications”
CW MARS Consortium (MA) launches MessageBee SMS notifications
The 187-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Central and Western Massachusetts Automated Resource Sharing (CW MARS) consortium this week. Patrons will receive notifications from the library via SMS notifications, … Continue reading “CW MARS Consortium (MA) launches MessageBee SMS notifications”
Staff Spotlight: Tori Roberts
Who is Tori Roberts? Tori studied English at Austin Peay State University in Clarksville, Tennessee. She went on to marry her high school sweetheart, with whom she’s been together with for 12 years. She is a mother to her 8-year-old daughter and her pets, a Boxer-Boston terrier named Russ, and her gray tabby cat … Continue reading “Staff Spotlight: Tori Roberts”
Staff Spotlight: Kelsy Heffley
About Kelsy Kelsy Heffley has been a devoted member of the Unique family for over 14 years. She embodies Unique’s values of dedication and versatility. When she’s not busy with her role at Unique, Kelsy enjoys the company of her husband, two kids, and her family’s pets. Kelsy and her family love their time outdoors, whether … Continue reading “Staff Spotlight: Kelsy Heffley “
Unique Library Welcomes Back Industry Expert Josh Neisler
Industry veteran and Unique alumni returns to help libraries maximize their potential Unique Management Services is thrilled to announce the return of Josh Neisler to our team in the role of Sales Consultant, focusing on our Patron Services solutions. Josh, who began his journey with Unique in 2010, brings a wealth of experience and a … Continue reading “Unique Library Welcomes Back Industry Expert Josh Neisler”
Staff Spotlight: Jamie Schiller
Jamie Schiller is a valuable member of the Unique team. She has a B.S. in History from Indiana University Southeast. She is passionate about books, cooking, crafting, and travel, with favorite destinations including Lucca in Italy, Kinsale in Ireland, and Savannah, Georgia. Jamie enjoys hosting gatherings that reflect her travel experiences and recipes. She is … Continue reading “Staff Spotlight: Jamie Schiller”