Dollars and Sense: How to read your ROI report
What is ROI? ROI stands for Return on Investment, in this case that refers to the value of materials returned, compared to the cost it took for them to be recovered by Unique. It is a measure of how effective Unique’s Gentle Nudge® is working for your library. Unique’s operating costs are guaranteed to be … Continue reading “Dollars and Sense: How to read your ROI report”
The Lane Libraries (OH) adds MessageBee Email, SMS notifications
The 5-location system serving the Cincinnati metro area will begin sending email and 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee email and SMS notifications for The Lane Libraries this week. In addition to eye-catching email notices, patrons … Continue reading “The Lane Libraries (OH) adds MessageBee Email, SMS notifications”
Kenton County Public Library (KY) launches MessageBee SMS notifications
The 3-location system serving the Cincinnati metro area adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for Kenton County Public Library this week. Patrons will receive notifications from the library via SMS notifications, creating a … Continue reading “Kenton County Public Library (KY) launches MessageBee SMS notifications”
LS&S Consortium launches MessageBee SMS notifications
The country-wide 25-member consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Library Systems & Services (LS&S) consortium this week. Patrons will receive notifications from the library via SMS notifications, creating a new … Continue reading “LS&S Consortium launches MessageBee SMS notifications”
Traverse des Sioux Library System (MN) launches MessageBee SMS notifications
The 69-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the Traverse des Sioux Library System (TdS) consortium this week. Patrons will receive native notifications from the library via SMS notifications, creating a … Continue reading “Traverse des Sioux Library System (MN) launches MessageBee SMS notifications”
Santa Clara County Library District (CA) launches MessageBee Phone notifications for their patrons.
The Bay-area system adds MessageBee phone notifications, joins growing list of libraries using MessageBee. Unique Library is proud to announce a new client to our growing list of libraries using the innovative MessageBee platform. Santa Clara County Library District (SCCLD) area has added phone notifications for their patrons this month. The eight-branch system is adding … Continue reading “Santa Clara County Library District (CA) launches MessageBee Phone notifications for their patrons.”
NOBLE Consortium (MA) launches MessageBee SMS notifications
The 25-location consortium adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions. Unique Library is proud to announce the addition of MessageBee SMS notifications for the NOBLE (North of Boston Library Exchange) consortium this week. Patrons will receive notifications from the library via SMS notifications, creating a new … Continue reading “NOBLE Consortium (MA) launches MessageBee SMS notifications”
Increasing Email Frequency: Finding the Balance for Effective Communication
The Potential for More Frequent Communication Data from our recent webinar (New MessageBee Editor and Features) highlighted an interesting trend: while 42% of libraries send marketing/outreach emails monthly, 19% send emails 2-3 times per week. This indicates a significant opportunity for those libraries currently sending less frequent emails to consider increasing their communication frequency. The … Continue reading “Increasing Email Frequency: Finding the Balance for Effective Communication “
Material Recovery with Preferred Names
Lately, Unique staff have received many inquiries about preferred names, and whether Unique can use a patron’s preferred name or legal name only. Although we recommend submitting new patron accounts with their legal names, Unique can still open and pursue an account with a preferred name. Unique will always use the name that is submitted … Continue reading “Material Recovery with Preferred Names”
Woodruff Community Library (AZ) Launches Material Recovery from Unique
Woodruff Community Library of Navajo County District and Member libraries in northeast Arizona has started Material Recovery service from Unique. It is the first time that the library has worked with the Jeffersonville, Indiana company, and is among over 50 libraries in the state of Arizona to use Unique Management to improve their patron experience. … Continue reading “Woodruff Community Library (AZ) Launches Material Recovery from Unique”