The Texas library adds 10-DLC compliant SMS notifications system-wide to keep their patrons up to date on their transactions.
Unique Library is proud to announce the addition of MessageBee SMS notifications for the Wichita Falls Public Library (TX) this week. Patrons will receive next-generation compliant text messages and will be able to respond to the library’s SMS notifications, creating an easy conversation channel to maximize engagement. Wichita Falls Public Library (WFPL) serves over 100,000 residents in north-central Texas.
MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable SMS notifications made MessageBee a great choice for WFPL.
Key features of MessageBee include:
- SaaS Email and SMS service: Our SMS and email notifications require no library-based equipment. We handle the back end, so libraries can focus on their patrons.
- Superior Deliverability: Unique is on the cutting edge of SMS-based notifications. Our 10-DLC compliant notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.
- 2-way SMS: Patrons can text the library back and interact with library staff via text message, giving them a convenient channel to communicate quickly.
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