Napa County Library (CA) launches MessageBee SMS and phone notifications

Napa County Library (CA) launches MessageBee SMS and phone notifications

The California system adds 10-DLC compliant SMS and phone notifications system-wide to keep their patrons up to date on their transactions.

Unique Library is proud to announce the addition of MessageBee SMS notifications for the Napa County Library (CA) this week. Patrons will be able to respond to the library’s SMS notifications, creating an easy conversation channel to maximize engagement.

Napa County Library (NCL) is a 10-branch system serving nearly 130,000 residents in the world-famous wine region. The library is also going to be sending notices via phone, with multiple language ability and either pre-recorded or text-to-speech options for notifications.

MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable SMS notifications made MessageBee a great choice for NCL.

Key features of MessageBee include:

  • SaaS Email and SMS service: Our SMS and email notifications require no library-based equipment. We handle the back end, so libraries can focus on their patrons.
  • Superior Deliverability: Unique is on the cutting edge of SMS-based notifications. Our 10-DLC compliant notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.
  • 2-way SMS: Patrons can text the library back and interact with library staff via text message, giving them a convenient channel to communicate quickly.