Northeast Ohio consortium started email notices in September, adds phone notifications in commitment to patron communication in 2025
Unique Management Services is excited to announce the expansion of MessageBee for the CLEVNET consortium, serving libraries in and around the Cleveland, Ohio area. Previously used for email-based marketing and circulation notices, MessageBee now includes voice notifications, providing libraries with an even more comprehensive communication solution to engage patrons effectively.
CLEVNET contains 47 library systems and 1 million users across 12 different counties. Founded in 1982, the system has grown to be one of the largest in the country, featuring 12 million items
MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable clear voicemails made MessageBee a great choice for the Symphony-powered system.
Key features of MessageBee include:
- SaaS Phone service: Our Phone notifications require no library-based equipment. We handle the back end, so libraries can focus on their patrons.
- Multi-Language ability: clients can send messages in English or Spanish, with preference automatically pulled from the patron database, ensuring seamless integration.
- Customizable notifications: Either voice recordings or automatically generated messages offer clear voicemail messages.