Posts by: Rob

Centralized Customer Service @ MidPointe Library

Unique Helps Solve Customer Service Challenges With five branches, and an annual circulation of 2.3 million items, the administration at MidPointe Library System in central Ohio needed to find a solution to deliver excellent service across the system.  Doing this while adhering to a tight budget compelled them to consider new efficient modes of operation.  … Continue reading “Centralized Customer Service @ MidPointe Library”