The northern California library will start sending patrons notifications across three new channels this week.
Unique Library announced the launch of MessageBee for Sonoma Public Library this week. The innovative messaging solution offers customizable notifications for email, SMS, and phone voicemail for their patrons.
MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable SMS notifications, attractive emails, and clear voicemails made MessageBee a great choice for Sonoma Public Library, as all MessageBee notifications can be sent in both English and Spanish. MessageBee also integrated well with Horizon, the library’s ILS.
Key features of MessageBee include:
- Clear and engaging emails: MessageBee is a complete reimagination of the patron notification, turning bland and confusing auto-generated emails into engaging and informative emails that libraries can customize
- SMS notifications: Unique is on the cutting edge of SMS-based notifications. Our transactional notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.
- Phone notifications: Either voice recordings or automatically generated messages offer clear voicemail messages for patrons in English and Spanish alike.
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