The four-branch system will begin sending email, SMS, and voice notifications to patrons this week
Unique Library announced the launch of MessageBee for Oshawa Public Libraries this week. The innovative messaging solution offers customizable notifications for email, SMS, and phone voicemail for patrons of the Ontario, Canada library system.
MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable SMS notifications, attractive emails, and clear voicemails made MessageBee a great choice for Oshawa Public Libraries. MessageBee also integrated well with Symphony, the library’s ILS.
Key features of MessageBee include:
- Clear and engaging emails: MessageBee is a complete reimagination of the patron notification, turning bland and confusing auto-generated emails into engaging and informative emails that libraries can customize.
- SMS notifications: Unique is on the cutting edge of SMS-based notifications. Our transactional notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.
- Phone notifications: Either voice recordings or automatically generated messages offer clear voicemail messages.
Oshawa will also be harnessing the power of MessageBee email to send engaging marketing messages to their patrons. By leveraging the data in their ILS, combined with the customizable features of MessageBee’s drag-and-drop editor, Oshawa’s patrons will get colorful and informative emails that highlight their library’s events and services.
Explore All Services
Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
Explore Recovery
MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
Learn More
Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
Learn More
Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
Learn More
Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
Learn More
Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
View Every Solution

