Message BEE, Reporting for Duty
Did you know Message BEE has reporting that both Marketing/Communications and Circulation Departments will be interested in?
Circulation: When was the last time you heard “I didn’t receive it!” for a notification. With Message BEE, there’s no more guessing. In the Message BEE portal, click “Detailed Search” and search for the patron’s email or barcode to find their notices. See when it was sent, delivered, and opened and preview the same message your patron received. If there’s an error, Message BEE will display the failure and help you work with the patron to address the problem. Maybe they misspelled their name? You’ll know.
Marketing/Communications: Message BEE provides high level and detailed reporting for sends, opens, clicks, etc, the same tools you expect from your email marketing tools in an easily customizable format to find exactly what you want to know.
Message BEE’s ability to schedule out your promotional calendar in advance provides the opportunity to find what patrons are interested by comparing click throughs to the various links and ads in your notices.
See how we can help by contacting sales@uniquelibrary.com today for a no commitment consultation.
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