Unique is proud to announce that Manitowoc-Calumet Library System (MCLS) has implemented MessageBee to enhance its circulation communications including SMS, email, and phone notifications options. With MessageBee, MCLS will now be able to reach their patrons however is most convenient for the library user using consistent library specific branding . The MCLS are now able to leverage dedicated spaces in these communications channels to notify patrons of services and materials on offer and see detailed analytics across all channels. The Unique Library technical service team assisted with the implementation and onboarding making the day-to-day service automated and hands off for the system.
From the System
“This has been one of the easiest setups of a new product in over 10 years that I have been with the library system.” -Rebecca Scherer, Director, Manitowoc-Calumet Library System
About Manitowoc-Calumet Library System
The Manitowoc-Calumet Library System is a federated library system jointly formed by Manitowoc and Calumet Counties. The system is comprised of six public libraries in east central Wisconsin: Kiel, Manitowoc, and Two Rivers (Lester) in Manitowoc County, and Brillion, Chilton, and New Holstein in Calumet County. The mission of the Manitowoc-Calumet Library System is to provide services that support, improve, and promote the member libraries, ensuring access for all residents of the system area. MCLS ensures access to high quality public library services through the coordination of planning, cooperation, resource sharing and application of information technologies among member libraries.
About Unique Management Services:
Unique Management Services is the preferred patron communication partner for nearly 2,000 library systems worldwide. Initially known for their Material Recovery program (which has returned over $1 Billion to library systems), Unique now provides communication resources for all aspects of communicating with library patrons and prospective patrons. Learn more here.