Unique is delighted to welcome North Texas Library Consortium (TX), Fort Worth Library (TX), and Fairfax County Library (VA) to the MessageBee Family.
The three systems represent service areas of over 2,000,000 people and tens of thousands of patrons.
“We’re so excited to be sending out such a beautiful product to our patrons,” said Robert Harvey, Systems Manager at Fairfax County Library in Virginia. MessageBee offers fully customizable templates that libraries can use to control the branding and interactivity of their email communications.
The new members of the MessageBee community will also be able to communicate both en masse and personally with unprecedented engagement and interactivity.
The transformative technology of MessageBee turns unengaging and confusing ILS-generated emails into rich, engaging, and fully-customizable emails. Learn more about the service.
Fort Worth Library has already put MessageBee to good use, harnessing the language feature to send languages in Spanish to patrons who designate the language as their preferred communication language in the ILS. Check out one of their messages in English as well as Spanish:

Watch this video on MessageBee
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Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

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Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
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MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
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Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
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Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
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Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
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