Staff Spotlight: Jamie Schiller

Jamie Schiller is a valuable member of the Unique team. She has a B.S. in History from Indiana University Southeast. She is passionate about books, cooking, crafting, and travel, with favorite destinations including Lucca in Italy, Kinsale in Ireland, and Savannah, Georgia. Jamie enjoys hosting gatherings that reflect her travel experiences and recipes. She is also a devoted aunt, caregiver, and an active volunteer at the local Community Kitchen, where she prepares and serves meals.

Role at Unique

At Unique, Jamie plays a very dynamic and important role. She’s the manager of the Production Department for the Gentle Nudge® material recovery service, where she oversees day-to-day operations. Her responsibilities include responding to patron disputes and inquiries, managing inbound call representatives, and ensuring the integrity of file management and account updates. Jamie also handles all physical print collection communications and coordinates with the Customer Service and Technical departments to process change requests. She maintains strong vendor relationships to ensure prompt and accurate service adjustments.

Favorite Aspect of Working at UMS

Jamie’s favorite aspect of working at UMS is the strong support and investment in employees. She started part-time at UMS over 16 years ago and, through opportunities and mentorship, has grown into the role of Production Manager. UMS has supported her both professionally and personally, especially during her challenges as a family caregiver.

Favorite Unique Memory

Jamie loves the camaraderie and creativity expressed during holiday decorating challenges at UMS, particularly for Christmas, Halloween, and the Kentucky Derby.

Favorite Thing About Libraries

Jamie cherishes the community involvement and resources offered by libraries. She has had her library card since she was six years old and spent her childhood summers at the library. Her library membership has been a constant throughout all stages of her life, supporting her as she learned to read, explored new genres, wrote research papers, borrowed audiobooks for family road trips, and attended events like eclipse lectures.