The California library system adds to their Material Recovery subscription, will utilize next-generation SMS messaging, email, and phone notifications.
Unique Library is proud to announce the addition of a full suite of MessageBee patron engagement platform for Solano County Library in California this week. Patrons will receive 10-DLC compliant SMS notifications, attractive transactional and promotional newsletter-style emails, as well as access to phone notifications in both English and Spanish.
Solano County Library is an 11-location system serving over 400,000 residents between the San Francisco Bay area and Sacramento. The system also uses Polaris, which integrates well with Unique’s MessageBee system. Solano has utilized Unique Management for their Material Recovery needs since 2001, making them one of the longest-tenured client libraries in the state.
MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable notifications across all platforms makes MessageBee a great addition.
Key features of MessageBee include:
- Engaging emails: Customizable templates and an intuitive drag-and-drop email designer makes anyone an email-sending pro.
- Superior Deliverability: Unique is on the cutting edge of SMS-based notifications. Our 10-DLC compliant notifications are an upgrade on traditional email-to-SMS in deliverability and clarity.
- Multiple languages via phone: MessageBee phone supports English and Spanish voice notifications for patrons that prefer a pre-recorded phone call. Either text-to-speech or a voice recording keeps patrons abreast of their transactions.