
What is MessageBee?
MessageBee is a complete patron engagement tool that combines email, SMS, and phone based patron communication to meet patrons wherever they are.
Email communication in MessageBee Send engaging, clear, and attractive emails to your patrons. Transactional notifications like holds and due reminders can be automated and customized with your library’s branding. List emails can also send newsletters and general emails to patrons with the simple drag and drop online editor.
SMS messaging Interacting with patrons just got a whole lot easier. SMS messages can be automated to send transactional notifications, and now patrons can reply directly to SMS notifications to interact with the library.
MessageBee Phone For patrons who still prefer to get notifications via phone, Unique supports ringless voicemail and multiple languages to send patrons reminders directly to their voicemail inbox.

We’re built specifically for libraries. MessageBee removes the technical silos from your ILS and empowers your team to communicate effectively with your patrons.
Trusted by Top Libraries
Ready to supercharge your engagement?
Stop simply notifying patrons and instead start engaging with them with MessageBee. Fill out our form to set-up a demo call to see how to take your library’s communication to the next level.
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Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
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MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
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Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
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Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
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Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
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Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
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