Material Recovery Process Review

Material Recovery Process Review

Unique Is The Material Recovery Experts For Libraries.

Let us show you our secrets.

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Learn from our extensive experience working with over 2,000 libraries worldwide.

With almost 30 years of experience, we understand the particular needs and concerns of libraries. Let’s set-up a time to review your internal processes and settings and share any suggestions to save your library time and money.

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…or schedule a time to chat

Unique can help with expertise on all aspects of materials recovery from the first day overdue to using a third party for help. Select a time on the calendar to set-up a no-risk review of your current processes:

Do you know why Sacramento Public Library trusts us?

95% Of Libraries Say Excellent Patron Service Is Extremely Important

See How Sacramento Public Library Is Using Unique To Help Make This Happen

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Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Boost Circulation

Fine-Free Gentle Nudge

Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.

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Patron Communication

MessageBee

Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

SMSPhoneEmail
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Frontline Support

Patron Services

Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

PhoneChat
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Grow Membership

New Mover Service

Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.

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Protect Collections

Material Recovery

Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.

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Streamline Registration

Verified Borrower Registration

Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.

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Reduce Staff Workload

Automated Borrower Renewal

Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.

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Library Solutions

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Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.

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