The Kansas library adds next-generation SMS notifications to existing Unique Services
Unique Management Services is proud to announce the launch of MessageBee for Manhattan Public Library this week. Subscribed patrons will now begin receiving SMS notifications for their library transactions.
The Kansas library has been a Unique client for over a quarter century, with a longtime commitment to material recovery since 1999. Nearby Wichita Public Library also recently added call handling services from Unique.
MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies across multiple channels. Easily understandable clear voicemails made MessageBee a great choice for Manhattan Public Library. MessageBee also integrated well with Polaris, the library’s ILS.
Key features of MessageBee include:
- Simple set-and-forget: Once integrated, MessageBee automatically sends patrons updates on their library transactions, like holds, pre-due, and overdue notices.
- Multiple language support: Send any notifications in either Spanish or English, whatever the patron indicates on their ILS profile.
- Superior Deliverability: Unique is on the cutting edge of patron notifications, and our notifications offer an upgrade on deliverability vs ILS-generated notifications.